What you will do:

• 1. Direct Supply, Cross-Trade and Drop-ShipmentsManage Direct Asia and factory-to-customer shipments from cargo readiness through final delivery.
• Coordinate factories, suppliers, freight forwarders, distributors and internal teams.
• Manage bookings, loading schedules, shipping instructions, document switching, pre-alerts and shipment tracking.
• Ensure accurate execution of virtual GR, delivery creation, credit-block follow-up and virtual GI processes.
• Validate invoices, packing lists, serial-number files, COO, quantities, weights and shipping documents before shipment.
• Maintain end-to-end visibility of open orders, shipment milestones, ETAs, delays and outstanding actions.
• Support implementation of new customers, countries, factories, routes and direct-supply models.
• Manage shipment exceptions, route changes, port disruptions and business-continuity requirements.
• Monitor freight cost, service performance and operational risks across direct-supply flows.
• 2. Spare-Parts and Service LogisticsManage end-to-end spare-parts movements from suppliers and factories to warehouses, service centres, distributors or customers.
• Coordinate regular replenishment, urgent airfreight, courier and machine-down shipments.
• Work closely with Service, Planning and Customer Support teams to prioritise critical requirements.
• Monitor open orders, back orders, availability, shipment status and expected delivery dates.
• Ensure accurate part numbers, quantities, descriptions, COO, weights, values and customs documentation.
• Coordinate warranty replacements, free-of-charge shipments, defective-part returns and reverse logistics.
• Support customs-classification and technical-information requirements for spare parts.
• Control premium-freight costs and identify opportunities for shipment consolidation.
• Manage lost, damaged, short-delivered and delayed spare-
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