Full job description

About Frank Saul Fashions – Mascara Collection

The Mascara Collection has been thriving season after season, becoming a go-to brand for proms, weddings, and other special occasions. Proudly recognised as Best British Occasion and Evening Wear Brand, Mascara is part of the esteemed House of Frank Saul, a respected name in the wholesale fashion industry since 1980.

With a strong reputation built on quality, integrity, and long-standing industry relationships, Frank Saul Fashions Ltd has consistently received industry recognition, including Exporter of the Year. We are also proud to be a key supplier to major buying groups across Europe.

As our business continues to grow, we are looking for an experienced and proactive Logistics Coordinator to join our team and play an important role in ensuring the smooth and efficient movement of our products from China to our customers across the EU and UK.

The Role

As Logistics Coordinator, you will support and coordinate our logistics operations, ensuring goods move efficiently through the supply chain and arrive with customers on time.

This is a varied and hands-on role, ideal for someone who enjoys working in a fast-paced environment, takes pride in accuracy, and has excellent organisational and communication skills.

You will work closely with suppliers, transport companies, our warehouse in Germany, couriers, customers, and internal teams to ensure every shipment is managed efficiently from dispatch through to final delivery.

Key Responsibilities

Logistics Operations

• Monitor purchase orders and delivery windows to ensure goods are delivered to customers on time.
• Track shipments in transit and proactively follow up on any delays or issues.
• Manage and organise deliveries to our warehouse in Germany.
• Prepare and send all necessary documentation to the German warehouse, including picking notes, delivery notes, commercial invoices, and other relevant paperwork.
• Monitor goods leaving the warehouse and ensure customers receive their orders correctly and on time.
• Investigate delivery issues and delays, identifying the cause and working towards a resolution.
• Obtain quotations from transport companies for palletised goods and select appropriate transport solutions.
• Book deliveries through customer portals and ensure all required information is provided accurately.
• Arrange courier deliveries and provide all necessary documentation for customs clearance.
• Maintain accurate records and keep track of daily customer deliveries.
• Carry out general logistics administration, including checking invoices, entering orders, liaising with couriers, and contacting customers when required.
• Build and maintain positive working relationships with transport
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