Your tasks

• Acceptance and processing of export orders (recording & processing customer orders, delivery date coordination)
• Preparation of export documents (waybills, delivery notes, packing lists, certificates of origin, etc.)
• Handling of customs formalities and compliance with all customs regulations
• Planning and organization of transport (air freight, sea freight, truck, rail)
• Negotiation with freight forwarders and carriers, and conclusion of contracts
• Monitoring of transport processes and ensuring on-time deliveries
• Contact person for international customers, including complaint management
• Creation of invoices and credit notes for exported goods
• Coordination of incoming and outgoing goods as well as inventory monitoring
• Ensuring compliance with quality and safety standards
• Implementation and further development of quality management processes
• Maintaining supplier relationships and processing supplier questionnaires

Qualification:

• Completed commercial training or comparable qualification
• Initial professional experience in  logistics, export, customs clearance or quality management
• Good knowledge of  MS Office  and 1C is desirable.
• Strong communication skills and service orientation when dealing with international customers
• Independent, structured and reliable work ethic
• Excellent knowledge of MS Office and ideally experience with CRM systems such as 1C Enterprise, Kommocrm