Why join Ingrid Transport Inc.?

• Full time salaried position
• Growing company that offers you the opportunity be a leader in change
• Fun, family-oriented management staff

Responsibilities/Duties of a Dispatch Operator:

• You will be providing route planning and instructions to your team and drivers.
• You will ensure paperwork matches for drivers, trucks and trailers based on loading requirements.
• You will need to update the computer system with any changes and be in communication with a team of dispatchers ensuring paperwork matches based upon loading requirements.
• Optimization of trailer loads will be required so strategy is key in this role.
• Forecasting and pre-planning for next days’ operation by having a strong daily plan.
• Schedule and dispatch drivers to pick up and deliver loads to and from customers
• Be the reliable point of contact for the drivers to successfully balance the driver’s health and safety with customer requirements
• Assist in achieving the objectives of the pick-up and drop-off (P&D) operations, such as % on-time delivery, stops per hour
• Manage on time performance of deliveries
• Bring to the attention of the Driver/ Warehouse Management team any driver problems impacting the operation (P&D or Dock)
• Plan the P&D activities and staffing required to meet the objectives (and to advise the Driver Trainer of the requirements)
• Ensure drivers are made aware of all appointment deliveries, cash collects and C.O.D.’s
• Prioritize and assign pickups to drivers to ensure maximum efficiency
• Be familiar with all P&D routes and any problem areas
• Ensure all appointment freight is brought to the attention of the AM Dock Supervisor and is loaded in a way to ensure on time delivery
• Monitor and track all equipment as assigned or moved
• Perform driver checkout as required
• Assist drivers in resolving any conflicts in a professional manner
• Ensure all updates in our internal system are done in real time for statuses of all trucks and trailers.

• You will be providing route planning and instructions to your team and drivers.
• You will ensure paperwork matches for drivers, trucks and trailers based on loading requirements.
• You will need to update the computer system with any changes and be in communication with a team of dispatchers ensuring paperwork matches based upon loading requirements.
• Optimization of trailer loads will be required so strategy is key in this role.
• Forecasting and pre-planning for next days’ operation by having a strong daily plan.
• Schedule and dispatch drivers to pick up and deliver loads to and from customers
• Be the reliable point of contact for the drivers to successfully balance the driver’s health and safety with customer requirements
• Assist in achieving the objectives of the pick-up and drop-off (P&D) operations, such as % on-time delivery, stops per hour
• Manage on time performance of deliveries
• Bring to the attention of the Driver/ Warehouse Management team any driver problems impacting the operation (P&D or Dock)
• Plan the P&D activities and staffing required to meet the objectives (and to advise the Driver Trainer of the requirements)
• Ensure drivers are made aware of all appointment deliveries, cash collects and C.O.D.’s
• Prioritize and assign pickups to drivers to ensure maximum efficiency
• Be familiar with all P&D routes and any problem areas
• Ensure all appointment freight is brought to the attention of the AM Dock Supervisor and is loaded in a way to ensure on time delivery
• Monitor and track all equipment as assigned or moved
• Perform driver checkout as required
• Assist drivers in resolving any conflicts in a professional manner
• Ensure all updates in our internal system are done in real time for statuses of all trucks and trailers