Job Description

• Handle all assigned customer requests for freight movement
• Collaborates and communicates with logistics technicians, customer service representatives, Sales staff, and others involved in the shipment and receipt of products about information related to the shipment.
• Builds and maintains carrier relationships.
• Successfully conducts and completes all assigned training.
• Participates in continuous improvement training and trains others.
• Negotiation with both customers and carriers.
• Maintain and follow all SOPs for various customers.
• Provides additional backup support for the team when required.
• Communicate with customers on a regular basis on any shipments being handled.
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Qualifications

• Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
• Ability to conduct detailed procedures in a time constrained environment
• Good written and verbal communication skills in both English and French
• Strong sense of time organization and urgency
• Able to work independently and within a team
• Strong problem solving
• Effective Negotiation Skills
• Ability to work in a fast paced environment