LOGISTICS COORDINATOR:

Location: We are moving to YUSEN LOGISTICS, UNIT 4, ROMAN ROAD, NORTHAMPTON,NN7 2FR in March 2026
Current Location: c/o Yusen Logistics, Bradbourne Drive, Tilbrook, Milton Keynes, MK7 8BN

SKILLS & ATTRIBUTES:

• Team player with a very robust, cheerful and positive attitude.
• Resilient and robust: a fundamental part of the job is dealing with delivery problems and, by extension, disappointed customers. An ability to remain positive and cheerful is essential.
• Ability to work consistently to high standards and contribute to the continuous improvement culture.
• Excellent communication skills, verbal and written.
• Excellent problem-solving skills, initiative and ability to “think on your feet”.

• Use the available systems to monitor outbound deliveries and customer returns into the warehouse to ensure all delays or issues are picked up and resolved promptly.
• Take ownership of these issues and work with colleagues and LSPs to resolve them promptly and effectively.
• Create routine KPI reports on delivery/return performance.
• Investigate specific incidents as required and recommend corrective or remedial actions. Identify continuous improvement areas, develop improvement ideas and follow them through to completion.
• Contribute to a positive, high quality service culture within the Logistics Department.