What’s in it for you?

• Personal growth, including training and development opportunities
• Health Cash Plan
• Subsidised gym membership
• Access to flexible pay with Aslan

What to expect?

• Arranging deliveries to customers from warehouses in the UK and EU via road freight, ferry, and courier services.
• Liaising with customers, warehouses, and carriers.
• Inputting accurate information into the internal system to create forward allocations and warehouse instructions.
• Invoicing customers promptly and ensuring the correct VAT is applied.
• Preparing shipping documentation, including warehouse instructions, packing lists, commercial invoices, dangerous goods notes, and packaging labels.
• Handling customer enquiries, complaints, and other customer service matters as required.
• Conducting monthly stock reconciliations and responding to any follow-up queries from the Finance Department.
• Managing non-conformances.
• Carrying out occasional on-site inspections of warehouses.
• Processing charge invoices received from warehouses, freight forwarders, and other suppliers.
• Undertaking project work as required.
• Providing cover for fellow team members during periods of holiday, sickness absence, or other leave.
• Carrying out any other duties as reasonably required by management.

Does this sound like you?

• Proven experience in managing key customer accounts.
• Experience using an ERP system.
• Proficiency in Microsoft Office applications.
• Excellent business communication skills, both written and verbal.
• Strong commitment to delivering exceptional customer service, both internally and externally.
• Enthusiasm for working in a fast-paced, dynamic environment where products, processes, and programmes continue to evolve as the business grows.

Interested? We would love to hear from you.

• Submit your CV by clicking Apply.

What’s in it for you?

• Personal growth, including training and development opportunities
• Health Cash Plan
• Subsidised gym membership
• Access to flexible pay with Aslan

What to expect?

• Arranging deliveries to customers from warehouses in the UK and EU via road freight, ferry, and courier services.
• Liaising with customers, warehouses, and carriers.
• Inputting accurate information into the internal system to create forward allocations and warehouse instructions.
• Invoicing customers promptly and ensuring the correct VAT is applied.
• Preparing shipping documentation, including warehouse instructions, packing lists, commercial invoices, dangerous goods notes, and packaging labels.
• Handling customer enquiries, complaints, and other customer service matters as required.
• Conducting monthly stock reconciliations and responding to any follow-up queries from the Finance Department.
• Managing non-conformances.
• Carrying out occasional on-site inspections of warehouses.
• Processing charge invoices received from warehouses, freight forwarders, and other suppliers.
• Undertaking project work as required.
• Providing cover for fellow team members during periods of holiday, sickness absence, or other leave.
• Carrying out any other duties as reasonably required by management.

Does this sound like you?

• Proven experience in managing key customer accounts.
• Experience using an ERP system.
• Proficiency in Microsoft Office applications.
• Excellent business communication skills, both written and verbal.
• Strong commitment to delivering exceptional customer service, both internally and externally.
• Enthusiasm for working in a fast-paced, dynamic environment where products, processes, and programmes continue to evolve as the business grows.

Interested? We would love to hear from you.

• Submit your CV by clicking Apply.