Send Retail Store Replenishment purchase orders to the warehouse partners for fulfillment and coordinate relabeling of inventory to meet retail needs.
Schedule and track transportation of POs from warehouse to Distribution Centers, ensuring on-time and accurate deliveries
Maintain accurate inventory records for all products at the DCs by coordinating inventory counts, reconciling discrepancies, and ensuring the order management system is up to date
Support the day-to-day execution of logistics for retail stores, including responding to escalations and identifying process improvements.
Assist with new store openings operationally and ensure all requirements are delivered on time.
Manage the logistics for planned warehouse sales including setup and teardown.
Monitor the flow of White Glove orders across systems to ensure timely fulfillment, including tracking exchange orders created by the Customer Service team.
Troubleshoot fulfillment issues, such as shipping delays, inventory shortages, or labeling errors, and coordinate resolution with internal teams and warehouse partners.
Act as a key point of contact for store managers and Distribution Center teams regarding inventory inquiries and replenishment updates.
Manage and process Retail and Partner Dropship orders, ensuring accurate transmission to warehouse partners and resolving any fulfillment issues to support timely and accurate delivery.
Maintain data accuracy across systems, ensuring that inventory, order, and shipment data are consistently reflected in internal tools and platforms.
Connect with and onboard potential carrier partners ensuring SLAs are met while reducing operational costs.
Process and manage inventory transfers between 3PLs and DCs ensuring inventory accuracy and timely deliveries.
Collaborate with cross-functional teams including Merchandising, Customer Service, and Retail Operations to align on fulfillment priorities, inventory needs, and operational updates.
Support continuous improvement initiatives, identifying opportunities to streamline workflows or automate manual processes to enhance efficiency and accuracy.