Logistics Coordinator Sun-Thurs 4am-12pm EST ( Remote local to Miami ) at UPS

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Logistics Management, Data Entry, Microsoft Word, Microsoft Excel, Microsoft Outlook, Import and Export Documentation, Customs Clearance, Communication Skills, Organizational Skills, Time Zone Management, Shipping Coordination

Industry

Truck Transportation

Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market. Our 24x7 call center is now hiring for service-oriented individuals who are career-minded and who enjoy a challenging and dynamic environment. This position works to solve a full range of logistics challenges by engaging with customers and/or agents. Work Location: This position will begin in a temporary remote capacity. We anticipate transitioning the position to an on-site Miami, Florida office. During these periods, all responsibilities, reporting structure, and performance expectations will remain the same. The temporary remote arrangement will be reviewed regularly. Any changes will be communicated in advance to ensure a smooth transition to an on-site role. Candidates must be able to commute when on-site work resumes. What you will do: Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries Verify all customer instructions are complete and all necessary permits/ licenses are in place to meet country requirements. Responsible for determining carrier based on rate, availability, and customer service provided. Confirms customs clearance Collaborate with service partners & brokers for pre-alerts and to resolve clearance issues Communicate with customers, agents, brokers and colleagues in a professional and courteous manner Receive, review, verify and process import and export documentation in compliance with all appropriate regulations. Inform customers of customs clearance, delivery instructions and other required information Prepare, route, and cut air bills and manifests Identify, document and escalate shipping irregularities and non-conformance Responsible for handling non-conformances and rescheduling shipments if needed. Other duties as assigned What you bring: At least 1 year of customer service experience Must be at least 18 years old and have a high school diploma or GED Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM Knowledge of US and world geography and time zones is preferred Call Center experience is preferred Must have outstanding communication, customer service, and organizational skills Be able to operate in a fast-paced and demanding environment Be flexible - with the ability to work additional hours as business requires Strong attention to detail and accuracy Desire to exceed customer’s expectations Shift / Hours: Sunday - Thursday 4:00 AM - 12:00 PM EST Must be able to train Monday - Friday 8:00am - 5:00pm EST for 3-4 weeks. This position will start out remote but will transform into a fully in office role. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

Responsibilities

Manage critical customer shipments for medical, aerospace, and high-tech industries using a proprietary logistics platform. Coordinate with brokers and service partners to resolve customs clearance issues and ensure regulatory compliance.