Description:
Supply Chain Solutions is a third party logistics (3PL) company specializing in Managed Transportation Services. We are located in Coon Rapids, MN.
We are seeking to fill a full-time Logistics Coordinator role on our operations team. Position requires a minimum of one year of freight brokerage experience. Compensation consists of base salary plus monthly incentive pay.
Benefits offered include medical, dental, and vision insurance, HSA, 401k plan with 5% matching contribution, life and disability insurances, supplemental insurances including critical illness, hospital indemnity, and accident plans, and professional development reimbursement.
As our company grows, this position has the potential to grow and expand as well. We offer a casual work environment where we believe in having fun while working hard.

SUMMARY

Responsible for interacting with office and service providers in order to deliver exceptional customer service and provide information in response to inquiries about the status of shipment pickups and deliveries.

QUALIFICATIONS

• Solid teamwork skills
• Shows initiative – engages in proactive behavior and looks for opportunities
• Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills
• Strong communication skills
• Basic Microsoft Outlook, Project, Excel, Word and Power Point skills

EDUCATION AND/OR EXPERIENCE

• High School diploma or equivalent
• Minimum of one year experience in logistics, supply chain, freight and/or transportation industry or combination of experience and relevant education.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Sets up day-to-day shipments for house account customers
• Builds customer loads and assigns carriers to the loads by finding the most optimal carrier and cost.
• Dispatches shipments.
• Responsible for tracking and tracing shipments.
• Monitors and answers daily emails and phone calls.
• Ensures on-time deliveries.
• Communicates all delays and issues with carriers, customers, and internal staff, as necessary.
• Schedules all pickup and delivery appointments with shippers and receivers.
• Prepares customer reports as required.
• Handles variances and claims.