RESPONSIBILITIES:

- Proper coordination for the customer’s order and handling of concerns, queries or questions related to the shipments.

- Coordination and handling of the approval of all shipping terms.

- Create and maintain accurate monitoring of all shipments for proper process of clearance.

- Lead and supervise the logistics team to ensure smooth day-to-day operations.

- Ensure effective communication with other departments to have a smooth flow of transaction.

- Coordinate accurately and in timely manner for the delivery of all shipments.

- Responsible in arranging various modes of shipments and ensure clearing of the goods within the required timeline.

- Collaborate with the forwarders or shipping agents to provide and establish updated and accurate documents.

- Collaborate and build rapport with the forwarders or shipping agents to maintain the documents/records accurately.

- Responsible to have a well-constructed and clear communication within the department to secure the confidentiality of all information.

- Ensure compliance with company policies, safety regulations, and legal requirements.