Logistics & Customer Services Manager at Syngenta Group

Karachi, Punjab, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics Management, Customer Service, Inbound Shipments, Customs Compliance, Supply Chain Coordination, Transportation Strategy, Warehousing Management, Budget Management, Contract Negotiation, Service Level Monitoring, Cross-functional Synergy, Order to Cash Cycle, Inventory Management, Team Leadership, Pakistan Customs Laws, HSE Compliance

Industry

Farming

Description

Job Description Role purpose Drive end-to-end management of inbound shipments, ensuring timely, cost-effective, and compliant importation of goods into the country. The role ensures smooth coordination with suppliers, , customs brokers, and internal stakeholders to support uninterrupted supplies. Manage shipment priorities, lead times, and exceptions to minimize supply disruptions. Ensure effective liaison with 4PL partner to ensure smooth operations. Ensure Full compliance of clearance activities under the framework of Pakistan Custom laws and Syngenta global trade guidelines. Proactively manage customs audits, inspections, and post-clearance reviews. Identify and mitigate import-related risks such as delays, regulatory changes, port congestion, and supply interruptions. Develop and execute transportation and warehousing strategies to meet service, cost, and efficiency goals. Manage Supply budget with a clear focus on critical cost heads to run operations within approved budget. Establish transportation contracts with protentional LSP (Logistics service provider) with a strong focused on competitive rates and high service levels and HSE criteria. Identifying & onboarding new LSP in liason with procurement to reduce freight cost through effective negotiations. Develop and monitor service levels KPIs within team and LSP ensuring OTIF (On time-In full) and efficient vehicle load. Creating strong cross functional synergies between different functions Sales, plant, finance warehouses, tollers to support the plan execution. Relationship building and strong planning with LSPs to ensure smooth delivery of the forecasted volumes. Manage receipting, verification and reconciliation of invoices for timely payments to vendors. Manage PK Warehouses operation under HSE, legal and complaince framework. Manage daily and monthly dispatch plans of FG (finished goods) from plant/ tollers to warehouses. Monitoring & leading complete Order to Cash cycle operations of supply spread across Pakistan. Leading the operations of product deliveries to customer through working in close coordination with logistics & ensuring optimum wagon load. Closely monitoring slow movers and non-mover products for efficient & timely liquidation Driving process-simplification initiatives in core activities of inventory management, order management and operational matters. Inventory Management of country stocks & prior intimation on near expiry stocks, to respective stake holders, as well as incineration of expired stocks Leading and ensuring focus toward development of team spread across Pakistan. Qualifications 5+ years in logistics function. Pakistan Customs Laws on HS classification.

Responsibilities

This role is responsible for driving the end-to-end management of inbound shipments, ensuring timely, cost-effective, and compliant importation of goods while managing transportation and warehousing strategies to meet service and cost goals. The manager will also oversee warehouse operations, dispatch plans, the complete Order to Cash cycle, and lead the development of the logistics team across Pakistan.