QUALIFICATIONS:

• Proven experience in logistics, warehouse operations, and/or delivery leadership.
• Towing experience with trailers is required.
• Strong leadership and organizational skills.
• Ability to lift 75+ lbs and work in various weather conditions.
• Valid driver’s license with a clean driving record.
• Forklift or equipment operation experience is an asset.
• Excellent communication skills and a customer-focused mindset.
• Ability to adapt to changing priorities and schedules.

ABOUT THE ROLE:

We’re looking for a dependable and organized Logistics & Delivery Lead to take charge of coordinating our product deliveries, overseeing warehouse operations, and managing inventory. This role is ideal for someone who enjoys both hands-on work and behind-the-scenes organization—ensuring that products are shipped, received, stored, and delivered on time and in excellent condition.

DELIVERY RESPONSIBILITIES:

• Plan, follow schedule, and coordinate daily/weekly hot tub deliveries across our service area in Southwest Alberta.
• Lead and assist delivery crews in loading, transporting, and installing hot tubs safely and efficiently.
• Tow and maneuver trailers carrying hot tubs (often in challenging spaces or conditions).
• Communicate with customers to confirm delivery details and timelines.
• Ensure proper site preparation, setup, and product orientation for customers.
• Maintain delivery vehicles, trailers, and equipment.

LOGISTICS & WAREHOUSE RESPONSIBILITIES:

• Oversee shipping and receiving of all incoming and outgoing products (hot tubs, parts, accessories, chemicals, etc.).
• Manage stock transfers between locations.
• Organize and maintain warehouse storage for maximum efficiency.
• Lead loading and unloading of shipments with proper safety procedures.
• Track and control inventory levels, conducting regular counts and reconciling discrepancies.
• Work with the service and sales teams to align stock levels with demand.
• Maintain accurate records for inventory, shipments, and equipment usage.