OVERVIEW:

Responsible for assisting the logistics manager with associate calls, customer calls, new associate training, maintenance of equipment, and all aspects of the logistics department.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree and 5 years of experience or equivalent education and related experience.
• Proficient in Microsoft Office Suite.Strong organization, multi-tasking, and time management skills.

PRIMARY RESPONSIBILITIES:

• Responsible for ensuring all logistics associates meet DOT and CMV requirements.
• Responsible for overseeing the delivery of the product to the customer.
• Ensures new logistics associates are trained and ensures understanding of organization and operation policies and service guidelines.
• Responsible for maintaining the Road Net software.
• Ensures that the fleet is maintained properly, including all maintenance and safety-related issues.
• Coach directs and counsel’s associates on overall performance via driver surveys & customer surveys.
• Ensure productivity expectations are met and monitors progress regularly.
• Identify and recommends opportunities for associate development and performance improvement requirements.
• Participate in the recruitment and hiring of all logistics associates.

ADDITIONAL PRIMARY RESPONSIBILITIES:

• Field calls and facilitates actions as necessary.
• Train all logistics employees on SGWS policies.
• Conduct monthly safety training/meetings are conducted, per SGWS Safety Policy.
• Ensure all accidents are handled and reported, according to company policy.
• Ensure all route changes are communicated daily.
• Monitor schedules to maintain adequate staffing levels daily.
• Perform other related duties as assigned.