Logistics Executive (NYC) at Nivoda

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Shipping, Attention To Detail, Customer Support, Process Improvement, Stock Control, Courier Services, High-Value Item Handling, International Shipping, Documentation, Organizational Skills, Mentoring, Quality Standards, Fast-Paced Environment, Integrity, Discretion

Industry

Wholesale Luxury Goods and Jewelry

Description

Working days: Mon - Fri Working hours: 10am - 7pm Location: 100% on-site in Manhattan About the Role We are looking to hire an experienced logistics and shipping professional to join our NYC Office. You will be responsible for managing all incoming and outgoing shipments of diamonds and gemstones to and from the office, while ensuring smooth coordination with suppliers and customers. The main goal is to ensure that all shipments are handled accurately, securely, and with the shortest possible delay, while maintaining high standards of efficiency and reliability. About Us Nivoda’s growth trajectory has skyrocketed over the past 12 months, and we continue to expand across new regions at an unprecedented pace. Our DNA centers on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Hong Kong, and Mumbai, Nivoda is becoming the go-to marketplace for the global jewelry industry. We are bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition. What You'll Do Manage all incoming and outgoing shipments of diamonds and gemstones via courier partners and local hand deliveries. Create, track, and update shipments in the Nivoda platform, including generating labels and ensuring timely system updates. Liaise with suppliers and courier partners to ensure smooth and timely deliveries. Repack and forward orders accurately to the next destination with minimal delays. Process returns from customers, ensuring proper handling and documentation. Support customer support teams with shipping updates, urgent delivery requests, and related queries. Handle administrative tasks related to shipping and overall office operations. Contribute to process improvements for logistics and shipping efficiency within the NYC office. Basic Qualifications 1 - 2 years of hands-on experience working with luxury jewelry, fashion accessories, or high-value gemstones. Experience managing stock control of valuable, high-end products. Strong logistics background with familiarity in courier services, shipping processes, and tracking systems. Ability to thrive in a fast-paced environment while prioritizing high-value shipments and tasks with precision. Exceptional attention to detail, ensuring every item is handled with care and exacting standards. High level of professionalism, discretion, and integrity when managing valuable assets. Alignment with Nivoda’s company values, culture, and commitment to excellence. Preferred Qualifications Experience in international shipping and customs for high-value luxury items. Prior work in luxury, fashion, or high-end jewelry operations. Familiarity with quality standards for precious stones and fine jewelry. Knowledge of courier service integrations and shipping software platforms. Strong organizational and process improvement skills in a fast-paced environment. Ability to mentor or support teammates in logistics and shipping best practices Objectives and Key Results (OKRs) Efficient Logistics Management Ensure 100% of incoming and outgoing shipments are processed and tracked on time. Reduce average shipment processing time by 100% (eliminate delays) within 6 months. High-Value Item Handling Maintain zero lost or damaged items in transit. Ensure 100% compliance with Nivoda’s quality and security standards. Process Improvement Identify and implement at least 2 process improvements per quarter to increase efficiency or accuracy in logistics. What You’ll Get Opportunity to shape the future of a rapidly scaling marketplace Flexible, remote working arrangements Competitive base salary and bonus structure Generous holiday allowance The chance to make a significant impact in a fast-paced, dynamic industry

Responsibilities

Manage all incoming and outgoing shipments of diamonds and gemstones, ensuring smooth coordination with suppliers and customers. Handle administrative tasks related to shipping and contribute to process improvements for logistics efficiency.