Key Responsibilities

Shipment Execution and Coordination

• Plan, book, track and close inbound, outbound, cross-trade and final-delivery shipments according to customer, project, destination and timeline requirements.
• Coordinate with suppliers, customers, sales, finance, warehouse, procurement, drivers, transport support teams and external logistics partners to ensure smooth execution.
• Manage shipment issues, inventory concerns, documentation gaps, customs or port coordination matters and urgent recovery requirements through to closure.

Freight Provider Management and Cost Control

• Source, evaluate, qualify and develop freight forwarders and logistics providers for sea, air and road freight requirements.
• Negotiate rates and service conditions, conduct RFQs, benchmark offers and recommend the best total-value solution based on cost, transit time, reliability and service quality.
• Develop alternative routes, ports, transport modes and recovery options for delayed, disrupted, urgent or cost-sensitive shipments.

Invoice Verification, Reporting and Compliance

• Verify logistics invoices against approved quotations, agreed rates, shipment references and actual service scope before approval.
• Challenge invoice discrepancies, demurrage, detention, storage fees, penalties and other avoidable logistics costs.
• Maintain accurate SAP/ERP data, ME2M follow-up status, DocuSign approval records, Letters of Credit support documents, shipment logs and operational reports.
• Ensure workflows, SOPs, method statements, checklists, approvals, customs rules and documentation standards are followed.

Leadership, Quality Control and Improvement

• Review the quality and accuracy of logistics support work, guide colleagues, follow up pending actions and implement corrective measures where required.
• Create or improve logistics templates, checklists, reports, workflows and operational documents to support efficiency, transparency and accountability.
• Drive continuous improvement in logistics coordination, freight-cost analysis, forwarder performance, process compliance and customer-service quality.

Inventory Control and Warehouse Management

• Coordinate inventory movements, stock transfers, replenishment activities, and warehouse transactions to ensure material availability and support on-time project deliveries.
• Monitor inventory accuracy and warehouse stock levels, investigate discrepancies, support stock reconciliation activities, and work with warehouse teams to maintain reliable inventory records and efficient storage practices.