Start Date
Immediate
Expiry Date
10 Nov, 26
Salary
150000.0
Posted On
17 Sep, 26
Experience
20 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Warehousing & Storage
Pulled from the full job description
Free food
Parental leave
Annual leave
Employee assistance program
Paid volunteer leave
Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place.
We’ve always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life. That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected. While we’re a household name in Australia, our journey on the global stage is only just beginning.
Since launching in 2015, our furniture has reached homes across Australia, Japan, the US and the UK. As a B Corp-certified, customer-obsessed, and data-led company, we’re committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability.
Role Description
As country Logistics Lead at Koala, you'll own the AU customer order fulfilment engine from Customer Order Fulfilment 3PL & freight partner management through to process design, cost optimization, and reverse logistics. You'll sit at the intersection of operations, supported by global HQ, using data, SLAs, and automation to deliver a best-in-class customer experience at the best sustainable cost. This is a high-impact role for someone who thrives on turning complex logistics networks into simple, scalable processes and who sees AI and automation as levers to unlock CX, speed and operational savings.
Key Responsibilities
Customer Order Fulfilment 3PL & LMD Freight Partner Management
Customer Order Fulfilment Process / Warehouse Operations (via 3PL)
Strategy, Negotiation & Roll-Out
Cost Optimization & Sustainability
Performance, KPIs & Customer Experience
Process & Automation (AI-Enabled Operations)
Ideal background
Perks and Privileges
Koala is only great when its employees are happy; and we’re one happy bunch!
All in all, the Koala Community is a great place to hang out and belong to!
Why Join Koala?
At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We have no ego; we seek feedback that grows us; and we have a strong bias for action. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)
There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.
Pulled from the full job description
Free food
Parental leave
Annual leave
Employee assistance program
Paid volunteer leave
Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place.
We’ve always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life. That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected. While we’re a household name in Australia, our journey on the global stage is only just beginning.
Since launching in 2015, our furniture has reached homes across Australia, Japan, the US and the UK. As a B Corp-certified, customer-obsessed, and data-led company, we’re committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability.
Role Description
As country Logistics Lead at Koala, you'll own the AU customer order fulfilment engine from Customer Order Fulfilment 3PL & freight partner management through to process design, cost optimization, and reverse logistics. You'll sit at the intersection of operations, supported by global HQ, using data, SLAs, and automation to deliver a best-in-class customer experience at the best sustainable cost. This is a high-impact role for someone who thrives on turning complex logistics networks into simple, scalable processes and who sees AI and automation as levers to unlock CX, speed and operational savings.
Key Responsibilities
Customer Order Fulfilment 3PL & LMD Freight Partner Management
Customer Order Fulfilment Process / Warehouse Operations (via 3PL)
Strategy, Negotiation & Roll-Out
Cost Optimization & Sustainability
Performance, KPIs & Customer Experience
Process & Automation (AI-Enabled Operations)
Ideal background
Perks and Privileges
Koala is only great when its employees are happy; and we’re one happy bunch!
All in all, the Koala Community is a great place to hang out and belong to!
Why Join Koala?
At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We have no ego; we seek feedback that grows us; and we have a strong bias for action. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)
There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.
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