Logistics Lead at The Very Group

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics Management, Organizational Skills, Communication Skills, Customer Service, Data Analysis, Problem Solving, Performance Management, Customs Knowledge, Training, Root Cause Analysis, Scheduling, Routing, Stakeholder Communication, Influencing Skills, Operational Issue Resolution

Industry

Retail

Description

About us We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.ie to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and well-being. About the role Manages the day-to-day operational performance of the 1 person logistics delivery and haulage partners for Very Ireland to ensure that our partners are adhering to SLA’s. Scope of Role Nature and Area of impact: Plans, organises, and oversees the movement of goods, ensuring efficient, on-time, and safe transportation. Impacts delivery and transport partners by actively managing their performance and working with their account management teams on initiatives to improve performance and reduce cost. Measures Logistics KPI’s and identifies threats and opportunities to service delivery and takes ownership to action improvement. Impacts on customer experience by ensuring that delivery and transport partners and adhere to performance service levels. Supports the customs team with resolving customs related issues to ensure that customer orders are released for delivery to achieve delivery promise to customers. Budget/Financial: Has a direct influence on the delivery of the logistics budget through effective performance of the logistics partners. Key Responsibilities · Scheduling and routing shipments, coordinating with the transport company, and fulfilment centres on managing and coordinating necessary customs paperwork, and resolving operational issues. · Manages the day-to-day performance of delivery partners and fulfilment centres ensuring SLAs are adhered to and takes ownership of urgent issues through to effective and timely resolution and provides clear and timely communication to all key stakeholders throughout. · Uses logistics performance data to analyse and understand strengths, weaknesses, opportunities, and threats within the logistics operation and take appropriate action. · Supports the customs team with resolving customs related issues to ensure that customer orders are released for delivery to achieve delivery promises to customers. · Conducts investigations and root cause analysis to understand logistics performance issues and takes corrective action for systemic or procedural change. · Undertakes and provide training that may be required. Essential Skills and Experience 3-year experience in logistics Strong organisational and communication skills to ensure smooth operations Able to effectively communicate with all levels up to and including Director level Possess a deep passion for exceptional customer service and delivery experience Enquiring and challenging Strong influencing skills Excellent verbal and written communication skills Our benefits. Inclusive culture and environment, check out our Glassdoor reviews 30 days holiday + bank holidays Pension & healthcare Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.ie More benefits can be found on our career site How to apply Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. You can expect a two-stage interview process for this position: 1st stage - A 30- minute MS Teams call with the hiring team to discuss your skills and relevant experience and competency-based questions. 2nd Stage – A one-hour formal interview where you can expect both competency and technical questions. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

The Logistics Lead manages the day-to-day operational performance of logistics delivery and haulage partners, ensuring adherence to service level agreements (SLAs). They analyze logistics performance data to identify areas for improvement and resolve operational issues.