Logistics Lead - Water Technologies at Veolia Environnement SA

Pico Rivera, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

25.5

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Service Operations Coordination, Customer Service, Problem Solving, Communication, Interpersonal Skills, Leadership, Organizational Skills, Analytical Skills, SAP Proficiency, Microsoft Office, Keyboarding, Troubleshooting, Initiative, Teamwork, Accountability

Industry

Environmental Services

Description

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Job Summary The Lead Dispatcher-WTS coordinates/ Oversees’ /monitors WTS Service Operations. Performs all tasks in a manner that reflects the company's commitment to service, readily assisting both internal and external customers at every available opportunity. Key Characteristics Analytical and problem solving skills Communication skills Strong interpersonal and leadership skills Strong organizational and analytical skills Duties & Responsibilities Endeavors to maintain harmonious relations with customers at all times. Coordinates and oversees activities with Service Technicians and appropriate department Managers including Plant Managers or their designated representatives. Acts as an information source for company Managers on field information. Receives customer requests for service. Acts as the first step in creating the service call and schedule. Gathers pertinent information - determines type of equipment, necessary supplies and test equipment required to execute the service call. Receives and processes salt/chemical orders from Sales, Service, and customers. Dispatches Service Technicians and equipment from Service Center or diverts equipment in route, if necessary, to the appropriate job sites. Maintains contact with Service Technicians and customers while on duty to ensure 100% accountability. Maintains various records and logs. These may include, but are not limited to, daily productivity reports, time logs and various schedules. Alerts all pertinent Managers to developing field situations and customer related call ins. Requires transfer of information at shift change. Enters job specific data into the computer. Is responsible for all Logistical Operations / Dispatch Other duties as assigned Qualifications Knowledge, Skills & Abilities Demonstrated ability to work independently and with teams Strong oral and written communication skills Ability to manage multiple high level priorities simultaneously Education & Experience Required: HS Diploma or GED Equivalent 5-years work experience demonstrated Customer Service skills. 3-years work experience in SAP as a company ERP Proficiency in Microsoft Office (Word, Excel, Powerpoint) Proficient keyboarding skills. Eligibility Requirements: Ability and willingness to support services to include but not limited to industrial facilities, manufacturing facilities, and power industry facilities. Ability and willingness to work alternate work schedules. Ability to Lead others within department Preferred: Associates Degree in Business highly desirable. 5 year work experience in Dispatch for a Service Industry desirable. 5 year work experience with multi line telephone and two way radio communications desirable. Working DOT knowledge. Experience with Water Treatment Industry in Logistics or Services. Desired Work Traits; Clear Thinker-ability to identify and prioritize action items quickly and efficiently. External Focus-Considers impact of actions and decisions on customers, industry, and public viewpoint. Measures performance through customer perception. Continuous Learner-strives to increase knowledge, skill and experience in function and industry. Excellent demonstrated professional communication skills-verbal and written. Teamwork skills Ability to apply to carry out instructions furnished in written, oral, and diagram form Troubleshooting and problem solving skills Dependable, accountable and diligent Initiative Leading others in the same field Working Conditions Working primarily in office environment Additional Information At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include: ● Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $23.50 -$25.50 ● Medical, Dental, & Vision Insurance Starting Day 1! ● Life Insurance ● Paid Time Off ● Paid Holidays ● Parental Leave ● 401(k) Plan - 3% default contribution plus matching! ● Flexible Spending & Health Saving Accounts ● AD&D Insurance ● Disability Insurance ● Tuition Reimbursement Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**** Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Type de contrat: Standard

Responsibilities

The Lead Dispatcher coordinates, oversees, and monitors Water Technology Service Operations, acting as the first step in creating service calls and scheduling technicians and equipment. This role involves maintaining contact with technicians and customers, processing orders, and ensuring 100% accountability for logistical operations.