Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Job title - Logistics Manager
Location - Portal Mill, Melksham, SN12 6GN
Job summary
The Logistics Manager is responsible for leading the Logistics team in routing, dispatching and tracking of delivery vehicles and freight across the EMEA regions including inbound freight from all regions achieving a high level of OTIF whilst working with the best interest of our customers in mind.
Manage National and International freight carriers ensure service levels are being met within agreed costs and proactively search for service improvements.
Ensure the relevant Legal, Safety, Productivity, Quality and financial performance indicators are met.

Specific responsibilities

• To effectively manage the team of planning staff to provide a high quality and proactive service to operations, customers and our logistics providers.
• Exhibit the technical and operational skills required to achieve the role objectives.
• Possess in depth knowledge of domestic and international freight movement, budget control and contract negotiation.
• Responsible for making key logistics and customs decisions to increase profitability of the business whilst servicing our customers to a high level.
• Carry out negotiations with domestic and international logistics providers.
• Minimising freight costs by identifying cost saving opportunities and developing operations plans for implementation.
• Monitoring conformance and performance against objectives and targets whilst also dealing with complaints/errors and trying to reduce frequency of incidents.
• Monitoring and controlling costs against set budgets, taking remedial action where required.
• Regularly reviewing business performance against set indicators to determine the quality of customer service being provided and take corrective action where necessary.
• Maintaining close contact with key customers to gauge perceived levels of service.
• Fostering excellent working relationships with colleagues, customers and suppliers.
• Deputise for the Transport Manager or Head of Logistics as required during periods of absence.
• In respect of Health and Safety, ensure that safe working practices are adhered to. Attend regular safety briefings and take responsibility for your own, employees, and contractors and visitor safety in accordance with The Health & Safety at Work Act 1974 and The Workplace (Health, Safety & Welfare) Regulations 1992.
• Ensure compliance with environmental policies, systems and processes in accordance with ISO 14001, FSC and PEFC certification and compliance.

Company requirements
Health & Safety; ensure that safe working practices are followed. Attend safety briefings, as requested. Take responsibility for your own, employees, contractors and visitor safety in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulation 1999
Compliance; ensure compliance with business systems, processes, certification schemes, regulations and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance.

Job holder requirements

• Problem solving skills, with the ability to be able to communicate change effectively
• Customer service and communication skills
• Geographical knowledge.
• Negotiation skills.
• The ability to work under pressure and meet deadlines.
• IT skills using various software packages.
• Motivational and management skills to bring individuals together as a team.
• Leadership — leading by example
• Growth — Continuous improvement
• Performance — Achieve standards.

Company values
Leadership – leading by example
Purpose – energy and drive
Beliefs – integrity and trust
Design – problem solving
Connections – relationships
Growth – continuous improvement
Performance – achieve standards
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at
careers_help@millerknoll.com

• To effectively manage the team of planning staff to provide a high quality and proactive service to operations, customers and our logistics providers.
• Exhibit the technical and operational skills required to achieve the role objectives.
• Possess in depth knowledge of domestic and international freight movement, budget control and contract negotiation.
• Responsible for making key logistics and customs decisions to increase profitability of the business whilst servicing our customers to a high level.
• Carry out negotiations with domestic and international logistics providers.
• Minimising freight costs by identifying cost saving opportunities and developing operations plans for implementation.
• Monitoring conformance and performance against objectives and targets whilst also dealing with complaints/errors and trying to reduce frequency of incidents.
• Monitoring and controlling costs against set budgets, taking remedial action where required.
• Regularly reviewing business performance against set indicators to determine the quality of customer service being provided and take corrective action where necessary.
• Maintaining close contact with key customers to gauge perceived levels of service.
• Fostering excellent working relationships with colleagues, customers and suppliers.
• Deputise for the Transport Manager or Head of Logistics as required during periods of absence.
• In respect of Health and Safety, ensure that safe working practices are adhered to. Attend regular safety briefings and take responsibility for your own, employees, and contractors and visitor safety in accordance with The Health & Safety at Work Act 1974 and The Workplace (Health, Safety & Welfare) Regulations 1992.
• Ensure compliance with environmental policies, systems and processes in accordance with ISO 14001, FSC and PEFC certification and compliance