Role on the LadderThis role sits on the supply chain leadership ladder as follows:Grows from: a logistics or procurement coordinator, or a comparable role.Grows into: the Deputy Supply Chain Director; the role also separates into dedicatedProcurement and Logistics managers as volume warrants.Trigger to advance: when combined volume and complexity justify splitting into a dedicated Logistics Manager and a dedicated Procurement Manager.Key Performance Areas (KPAs)Sourcing and Supplier ManagementPurchasing, Contracts and CostWarehousing, Transport and DistributionThird-Party Logistics and Cold ChainImport, Customs and ComplianceSupplier Risk and ResilienceTeam Leadership and DevelopmentDuties & ResponsibilitiesSourcing and Supplier ManagementSource and select suppliers to the platform's quality, cost and reliability standards, and maintain the preferred supplier list.Qualify new suppliers, including for diversification of critical categories such as beef and sauce.Run supplier governance and performance through a scorecard and regular review.Purchasing, Contracts and CostRun purchasing and ordering to keep the business supplied without excess.Negotiate contracts that secure cost, quality, capacity and continuity, and manage renewals and incoterms.Manage cost and price across categories, using scale and structured negotiation to secure favorable terms.Work with Finance and Operations to hold budget adherence and payment terms compliance across the supplier base.Warehousing, Transport and DistributionRun warehousing and stock control, keeping inventory accurate and goods stored to the right conditions.Plan and run transport and distribution to meet service levels at the right cost, including last-mile and restaurant distribution as agreed with Operations.Optimize routing, loads and delivery schedules across markets.Establish and maintain par levels across the warehouse network and the restaurantlocations, so supply is never interrupted.Set and enforce health, safety and environmental standards across warehousing and transport.Third-Party Logistics and Cold ChainManage the third-party logistics and carrier network, holding providers to service, cost and compliance standards.Maintain the cold chain end to end, monitoring temperature and condition with corrective action for excursions.Import, Customs and ComplianceManage import, export and customs clearance, keeping goods moving across borders in compliance with trade requirements.Manage duties, incoterms and clearance timelines to protect cost and availability.Supplier Risk and ResilienceBuild resilience into critical categories through dual sourcing, backup capacity and continuity plans.Manage supplier risk, including quality, compliance, halal certification and continuity.Team Leadership and DevelopmentLead and develop the team, the Logistics Officer today, and the logistics and procurementcoordinators as the pillar grows.Build capability and a pipeline to support the platform's growth and prepare the pillars for separation into dedicated roles.Foster a culture of value, accuracy and continuous improvement.Own the outcome, not the task list. Set the plan, hold the schedule, escalate early when something will not land, and report progress without being asked.Undertake any other responsibilities assigned by managementKey Performance Indicators (KPIs)Sourcing and SuppliersSupplier performance rating across quality and delivery.Suppliers qualified for critical-category diversification.Purchasing, Contracts and CostPurchase order accuracy and on-time ordering.Contracts under management and renewal coverage.Cost savings and cost avoidance.Budget adherence and payment terms compliance.Warehousing and DistributionInventory accuracy.On-time, in-full delivery.Transport and logistics cost against target.Warehouse space utilisation and efficiency.Cold Chain, Import and CustomsTemperature compliance and excursions.Customs clearance time and compliance audit pass rate.Risk and ResilienceCritical categories dual-sourced or with continuity cover.