Job description

We are here to launch, advance, and evolve careers - join us and make an impact.

Job Description

About Bow Valley College

For 60 years, Calgary's college has grown to prepare 14,000 students annually for meaningful careers in health care, social services, business, technology, and creative industries. Every program has a Work Integrated Learning requirement, ensuring students contribute to the workplace before they graduate. With a strong focus on advanced simulation training and Alberta's evolving needs, Bow Valley College's new Health Care Centre of Excellence is working to expand space and programs, aimed at graduating four-times as many health professionals annually by 2036.

Proudly recognized as one of Canada's Top 50 Research Colleges, we combine innovative learning with hands-on experience. Home to Alberta's only major e-sports arena and a state-of-the-art digital production hub. Learn more about the opportunities Bow Valley College creates for students, Calgary, and Alberta at bowvalleycollege.ca.

Position Summary

Reporting to the Director, Campus Services, the Manager, Logistics provides strategic and operational leadership for the College's Logistics unit, overseeing General Service Workers, Centralized Shipping and Receiving, and Mailroom Services. This role ensures the efficient, safe, and customer-focused delivery of logistics services across Bow Valley College locations.

The Manager, Logistics leads the planning, coordination, and continuous improvement of day-to-day operations while optimizing people, resources, equipment, space, and budgets. The role also oversees space, furniture and asset management, archives, project coordination, vendor relationships, and related purchasing activities. Working closely with departments across the College, the Manager ensures logistics services support institutional priorities and create a positive experience for students, employees, and external partners.

As a people leader, you will build a culture of accountability, collaboration, teamwork, and exceptional customer service. You will develop strong relationships with internal and external stakeholders and identify opportunities to improve processes, manage costs, and strengthen the quality and efficiency of logistics services.

What You'll Be Doing:

Leadership, Team Development & Operations

Lead and develop the Logistics team by establishing priorities, allocating resources, scheduling work, and ensuring employees have the direction, training, and support required to deliver high-quality services. You will recruit and onboard employees, manage performance, provide coaching and feedback, support professional development, and address performance concerns in accordance with College policies and applicable collective agreements.

You will establish annual goals and deliverables aligned with institutional priorities, manage operational budgets, and ensure resources are used effectively. You will also contribute to the broader Campus Services leadership team, represent the area on committees, and maintain strong working relationships across the College and with external stakeholders.

Key responsibilities include:

• Providing day-to-day leadership and direction to Logistics staff and contractors.
• Managing staffing, scheduling, overtime, vacation, performance, training, and employee development.
• Supporting recruitment activities, including job descriptions, interview processes, candidate evaluation, and selection.
• Applying relevant collective agreement provisions and representing management in employee-related matters.
• Developing and monitoring budgets, business cases, goals, and operational deliverables.
• Ensuring compliance with College policies, legislation, regulations, privacy requirements, and applicable standards.
• Investigating and responding to operational and privacy-related incidents within the portfolio.
• Identifying opportunities to improve policies, procedures, service levels, and operational efficiency.

Shipping, Receiving & General Services

Oversee the daily operations of Centralized Shipping and Receiving, Mailroom Services, warehousing, distribution, and General Service Workers. You will ensure deliveries, work orders, furniture moves, equipment requests, and other logistics services are completed accurately, safely, efficiently, and in a timely manner.

You will coordinate with suppliers, contractors, departments, and internal teams to resolve issues and maintain reliable service across the College. This includes overseeing furniture and equipment moves, office and classroom setups, event support, ergonomic installations, signage, product assembly, repairs, and the distribution of College supplies and materials.

You will also:

• Monitor shipping, receiving, warehousing, and distribution activities and resolve discrepancies.
• Ensure the security and appropriate storage of equipment and materials.
• Coordinate inventory purchases and maintain appropriate stock levels.
• Promote awareness and effective use of College mail and centralized receiving services.
• Coordinate and oversee work orders and general service requests across College locations.
• Plan furniture moves, event setups and teardowns, office relocations, and classroom and meeting room configurations.
• Coordinate ergonomic installations and internal and external signage requirements.
• Ensure services comply with established procedures, financial controls, and audit requirements.

Vendor & Service Management

Manage logistics-related contracts and maintain productive relationships with contracted service providers and suppliers. Working collaboratively with Facilities, Procurement, Finance, and other partners, you will support effective purchasing, contract administration, supplier performance, and timely resolution of service issues.

• You will regularly evaluate service levels, identify opportunities to improve productivity and quality, and provide feedback to vendors to strengthen customer service. You will also coordinate Logistics resources to support contracted services and special projects as required.