LOGISTICS OPERATIONS MANAGER

Fetch is looking for an Operations Manager to lead a region in providing optimal services and team member experiences. The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery. We are looking for a process oriented operator with a passion for team building and engagement.
As a leader responsible for managing multiple facilities, you will lead a team of Warehouse Managers in driving key metrics towards fulfillment and last-mile deliveries. You will plan labor under the roof and over the road, ensure compliance in safety and people procedures, as well as solve big picture logistical challenges. Operations Managers are data-driven leaders focused on providing the optimal Fetch experience to clients and residents.

What you’ll do:

• Strategize labor to fit the needs of multiple facilities.
• Build positive trends in key metrics for fulfillment and last-mile delivery.
• Meet or exceed key metrics in cost for labor.
• Drive best practices for operational procedures.
• Manage facility maintenance and supply inventory for each warehouse.
• Handle progressive discipline for team members.
• Ensure compliance with standard of work for warehouse managers and supervisors.
• Work with account management to tackle logistical challenges affecting clients.
• Collaborate with corporate operations, safety and human resources.

What you’ll need:

• The will and drive to achieve, maintain and increase high standards.
• A bachelor’s degree from an accredited university.
• 3+ years of experience in a management position.
• 1+ years of experience in a position that involved employee engagement.
• Proficient with basic computer usage.
• Clear and concise with electronic and verbal communication.
• High-level of commitment towards prioritized decision making.
• Ability to thrive under pressure.
• Multi-tasking skills.
• Passionate about serving others.
• Comfortable in a fast-paced environment.

What we’ll deliver on:

• Competitive pay rates
• Medical
• Dental
• Vision insurance
• 401(k)

• Strategize labor to fit the needs of multiple facilities.
• Build positive trends in key metrics for fulfillment and last-mile delivery.
• Meet or exceed key metrics in cost for labor.
• Drive best practices for operational procedures.
• Manage facility maintenance and supply inventory for each warehouse.
• Handle progressive discipline for team members.
• Ensure compliance with standard of work for warehouse managers and supervisors.
• Work with account management to tackle logistical challenges affecting clients.
• Collaborate with corporate operations, safety and human resources