EXPERIENCE & QUALIFICATIONS

• Transport operational leadership (essential)
• Licence CPC Certification (essential)
• IOSH Certification (desirable)
• Experience in milk or food logistics (desirable)

ABOUT THE ROLE

We are seeking a dynamic and experienced Logistics Operations Manager to lead our Droitwich Logistics team. This is a pivotal role responsible for ensuring the cost-efficient delivery of finished milk products while maintaining exceptional service standards. You’ll lead a high-performing team, drive continuous improvement, and ensure compliance with all legal and safety standards.

OPERATIONS MANAGER KEY RESPONSIBILITIES

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage transport operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and site targets.
• Drive customer service excellence for both internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Budget responsibility.
• Contingency planning and incident control.
• Manage people, including performance reviews, development, coaching, employee relations and succession plans.