Key Responsibilities:

• Coordinate with customers, suppliers, cargo agents, and shipping lines
• Manage freight bookings (air, sea, land) with agents and carriers
• Oversee shipping and customs clearance processes to ensure smooth execution
• Monitor shipments, resolve delays/issues, and ensure timely delivery
• Perform billing vs. expense analysis to control logistics costs and margins
• Maintain and update internal systems with delivery services, rates, and schedules
• Provide operational support to customers and suppliers (status updates, documentation, issue resolution)
• Ensure proper documentation flow (invoices, BL/AWB, packing lists, permits)
• Optimize routes, carriers, and pricing based on performance and cost
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