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As a Logistics Operations Specialist, you will be part of the Group Logistics Operations team, supporting and executing end-to-end logistics solutions to and from the African region. You will play a key role in coordinating inbound and outbound shipments, managing customer requirements, and collaborating closely with local offices, partners, and service providers to ensure efficient, compliant, and high-quality logistics operations. This role requires a proactive, detail-oriented professional who thrives in a fast-paced environment and is committed to delivering seamless logistics services aligned with OBT’s standards and values.
Job Requirements
- Proven experience in freight forwarding and logistics operations.
- Strong knowledge of logistics processes and customer service principles.
- Excellent communication and coordination skills.
- Ability to work under pressure in a fast-paced logistics environment.
- Proactive, collaborative workstyle, taking accountability for results
- Detail-oriented with strong problem-solving capabilities.
Job Responsibilities
- Manage, monitor and coordinate inbound and outbound shipments across Africa.
- Lead RFQs and drive pricing activities.
- Collaborate with local offices and partners to ensure operational efficiency.
- Review and manage customer requirements, providing proactive customer service.
- Identify and execute logistics solutions for customers and OBT offices
- Participation in, and preparation for, business review meetings with key account customers for KPI status updates on operational milestones, challenges and solutions
- Ensure compliance with company and customer policies, standards and regulatory requirements.
- Maintain highest service quality standards and resolve operational issues promptly.
- Support local offices with complex shipment requirements and problem-solving.
Job Benefits
- Opportunity to work with a well-established pan-African maritime & logistics company with strong regional presence.
- Challenging and rewarding role with wide scope: shipping, supply-chain, freight forwarding, project logistics.
- Exposure to diverse projects across maritime, oil & gas, heavy-lift, warehousing and supply-chain sectors.
- Collaboration with experienced international team and opportunity for career growth within OBT.