Your daily duties will involve: -

• Supporting the day-to-day operational requirements of Contract Logistics customers, including goods receipts, order processing, picking, packing and dispatch activities across both Basildon based Warehouses.
• Reporting to the Warehouse Manager and liaising with customers verbally and via email.
• Proactively communicating with customers regarding returns, stock requirements and operational issues.
• Wiping, cleaning, preparation and storage of all equipment being returned to the warehouse. Logging returns and putting away once completed
• Providing daily reporting updates to the customer by updating their systems with data and completed tasks in accordance with the Service Level Agreement (SLA).
• Supporting the operational KPI’s by ensuring orders, receipts and dispatches are completed accurately and within the agreed timescales.
• Completing stock adjustments, stock movements and stock checks accurately using the Warehouse Management System (CargoWise)
• Identifying and escalating operational issues or process delays to management where appropriate.
• Meeting targets with both couriers, the Transport Team and customers.
• Arranging shipments with the Transport Team or approved subcontractors, based on customer requirements.
• Working closely and effectively with the team and management to support warehouse operations, customer orders and driver collections and arrivals.
• Maintaining high standards of housekeeping, health and safety and security within the warehouse environment.

You will need: -

• Excellent customer service / communication skills and strong eye for detail.
• Working knowledge of MS Office applications and warehouse / logistics systems. Experience of CargoWise would be preferred.
• Ability to work accurately and efficiently in a fast-paced operational environment.
• To be reliable, flexible and adaptable to changing business needs and operational priorities.
• A proactive and solutions-focused approach.
• Ability to organise workload effectively whilst maintaining a tidy and safe workspace.
• Ability to work independently as well as part of a team.

Your daily duties will involve: -

• Supporting the day-to-day operational requirements of Contract Logistics customers, including goods receipts, order processing, picking, packing and dispatch activities across both Basildon based Warehouses.
• Reporting to the Warehouse Manager and liaising with customers verbally and via email.
• Proactively communicating with customers regarding returns, stock requirements and operational issues.
• Wiping, cleaning, preparation and storage of all equipment being returned to the warehouse. Logging returns and putting away once completed
• Providing daily reporting updates to the customer by updating their systems with data and completed tasks in accordance with the Service Level Agreement (SLA).
• Supporting the operational KPI’s by ensuring orders, receipts and dispatches are completed accurately and within the agreed timescales.
• Completing stock adjustments, stock movements and stock checks accurately using the Warehouse Management System (CargoWise)
• Identifying and escalating operational issues or process delays to management where appropriate.
• Meeting targets with both couriers, the Transport Team and customers.
• Arranging shipments with the Transport Team or approved subcontractors, based on customer requirements.
• Working closely and effectively with the team and management to support warehouse operations, customer orders and driver collections and arrivals.
• Maintaining high standards of housekeeping, health and safety and security within the warehouse environment.

You will need: -

• Excellent customer service / communication skills and strong eye for detail.
• Working knowledge of MS Office applications and warehouse / logistics systems. Experience of CargoWise would be preferred.
• Ability to work accurately and efficiently in a fast-paced operational environment.
• To be reliable, flexible and adaptable to changing business needs and operational priorities.
• A proactive and solutions-focused approach.
• Ability to organise workload effectively whilst maintaining a tidy and safe workspace.
• Ability to work independently as well as part of a team.