Logistics Optimization Assistant Manager at Delivery Hero

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics Optimization, Supply Chain Management, Financial Analysis, Excel, Analytical Skills, Decision Making, Communication Skills, People Management, Performance Management, Process Improvement, Demand Estimation, Dispatch Algorithm Optimization

Industry

technology;Information and Internet

Description

Company Description Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Key Accountability Areas Logistics Optimization Reduce delivery time starting from order dispatching phase until the order is delivered which includes more than 7 stages and time KPIs. Increase On-time deliveries by enhancing system estimations, accuracy and reduce outliers. Optimizing dispatch algorithm to ensure we deliver at the fastest time and reduce early cancellation orders. Analyzing customer delivery experience and enhancing all factors that impact NPS score. Optimizing Stacked orders to ensure saving orders with the best experience. Optimizing stacked orders CPO and ensuring we reduce CPO smartly. Study, prepare, and roll out cities from the On-demand working model to the shift model. Optimizing shift cities forecast, rider demand estimations, zoning, and slots availability. Optimizing all shift city setups systematically and ensuring riders can work seamlessly Leading new initiatives such as acquiring college students as freelance riders with HS fleet. Enhancing rider daily performance by optimizing Issue Service and Rooster Compliance tools. Position owner tasks are not limited to the previous tasks, but also completing other assigned tasks by his manager and management. Governance and Resilience Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions Daily Operations Follow daily operations relating to the job to ensure work continuity Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner People Management Participate in the identification and recruitment of key talents for their respective Department Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures Set performance objectives, provide necessary support, evaluate/appraise the team and provide regular feedback on performance Uphold a high-performance working environment and promote the Organization’s Values Qualifications Knowledge and Experience 3 - 4 years of relevant experience Basic knowledge of supply chain and Finance. Great Excel and analytical skills. Decision making Excellent communication skills. Education and Certifications Bachelor’s Degree in a relevant field is required. Master’s degree in a relevant field is preferred

Responsibilities

The role focuses on reducing delivery times and optimizing dispatch algorithms to enhance the customer experience and NPS score. It also involves managing rider demand, shift models, and leading people management tasks for the logistics team.