JOB OVERVIEW

We are seeking an experienced and detail-oriented Logistics & Shipping Manager to oversee our logistics operations.

EDUCATION AND QUALIFICATIONS

· Educated to A level or degree standard

SKILLS AND ABILITIES

· Team player with a flexible approach to a variety of duties.
· Good telephone manner and analytical skills.
· Ability to deal efficiently with suppliers and customers as well as colleagues on a daily basis.
· Excellent communication skills.
· Good computer skills and knowledge of Microsoft applications.
· Attention to detail.
· Proactive i.e. ability to think and plan ahead.
· Determination and drive.

GOOD WORKING KNOWLEDGE / EXPERIENCE OF

· Outlook/Excel/Word.
· Good working knowledge of SAP would be beneficial.

The overall responsibility of the Logistics & Shipping Manager is to manage the process of arranging and overseeing the transport of goods from supplier to CFL, between the warehouses and to the customer. In addition to planning of the dedicated vehicle and ownership of the haulage planner across multiple sites. Duties also to include management of the Shipping Administrator, Goods In & Goods Out teams and general assisting with container haulage.

Duties will include:

• Staff Management & Training (When required), including: - Inducting, training and appraising direct reports - Assign workload to direct reports - Monitor absenteeism, review and take appropriate action if necessary. Submit all documentation to HR such as return to work forms - Manage direct reports to deliver agreed levels of quality, performance, safety and service
• Minimising cost where possible, whilst still retaining high level of service and fleet efficiency.
• Avoiding container demurrage and detention at all times, by ensuring smooth container flow into the CFL sites.
• Management of the Goods In and Goods Out teams, to ensure full compliance of procedures and ensuring all goods are delivered on time and in full. To include advance booking of stock upon arrival for scanner put away.
• Operational controls – to oversee the 4 Haulage cost centres to ensure maximum utilisation of all vehicles as well as secondary haulier control, as required:

1. Groupage Loads 2. Dedicated Rigid 3. Main Fleet

2. Additional Full Loads and backhaul

• Oversight – First point of issue resolution for all transport activities
• Live tracking of fleet – to track and ensure the trucks are positioned correctly for the planned works - To raise issues and be on the front foot with regards to delays and informing the relevant stakeholders / customers (eg Supply Chain)
• Primary contact for all haulier movements encompassing

o Arrangement of container arrivals to CFL sites
o Stock transfers in and out from Commodity Centre / Cammack / Menzies to Witham
o Sales orders, STRs from third party packers – (Speciality Foods / Granta)
o Collection of POs as requested by supply chain including 3PL such as Frederick Smarts
· Third Party Storage transfers
o Receive transfer requests from stock control and share with Third Party
o Confirm required slot / time based on availability in the logistics planner and required time from the requestee
o Arrange haulage

· Updating of the main logistics planner

• To promptly and professionally handle all enquiries over the phone, via email and in person.
• To handle order collection for allocated customers including contacting hauliers, sending paperwork etc. in a timely manner.
• To process haulage claims in a timely manner and to raise to the relevant stakeholders in the business.
• Management of invoices in the iDocs system. Tracking of all haulage costs and KPI’s

· Any other tasks as deemed reasonable by your line manager and the business