Logistics Specialist at DBS Residential Solutions

Duluth, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

23.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Detail-Oriented, Problem-Solving, Customer Service, Scheduling, Communication, Coordination, Data Entry, Time Management, Computer Proficiency

Industry

Construction

Description

Description Logistics Specialist - In Person NOT Remote Are you an organized, detail-oriented problem-solver who thrives in a fast-paced environment? Do you enjoy keeping projects running smoothly while providing top-notch customer service? If so, we want you on our team! Why Join DBS? At DBS, we foster a trusting, respectful, and fun family culture where you’ll feel valued and supported. As a regional leader in basement waterproofing, foundation & crawl space repair, concrete lifting & leveling, basement finishing, and whole-home energy solutions, we are looking for a dedicated Production Administration to join our growing team. About DBS: DBS Residential Solutions, Inc. is a leading provider of innovative home solutions, committed to delivering exceptional service and operational excellence. We are seeking a Production Administrator to manage production processes, ensure project installations run smoothly, and enhance efficiency across multiple departments. What We Would Provide You A trusting, respectful, and fun culture The best tools and training to get the job done the right way A solid pay and benefits package: health, vision, dental, 401(k), short-term disability and PTO A team you can be proud of Opportunities for professional growth What You Would Do Be the “glue” that keeps all the logistical aspects of our construction jobs running well Stay in close communication with our customers regarding the details of their project, including scheduling their installations, checking on quality issues, and ensuring that they are constantly in the know Review and coordinate all paperwork needed for our production installations Provide support to crews including but not limited to booking hotels, utilities, updating existing sales, rescheduling projects/project move ups Conduct project confirmation calls Back up the appointment center when there is an influx of incoming phone calls Follow up on all projects to ensure customer satisfaction Keep customer records and files updated What We Need for this Role 2+ years of customer service experience Prior scheduling experience is a plus Exceptional telephone and interpersonal skills Organization and time management skills Ability to see the big picture while having a high attention to every detail Proficiency in basic computer applications required, plus ability to navigate software programs If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Logistics Specialist. Our Purpose, Mission & Core Values Our Purpose: A world where every family lives in a healthy, safe, and comfortable home Our Mission: Creating lasting "WOW" relationships with employees and customers while providing permanent home performance solutions. Our Core Values: Positive, Teamwork, and Humble All offers are contingent on submitting to and passing a thorough background check prior to starting. For more information about our company, visit www.DBSrepair.com. DBS is an Equal Opportunity Employer.

Responsibilities

The specialist will act as the logistical coordinator for construction jobs, maintaining close communication with customers regarding project details, scheduling installations, and handling necessary production paperwork. This role also involves supporting field crews with tasks like booking accommodations and utilities, rescheduling projects, and following up to ensure customer satisfaction.