Logistics Specialist - Hybrid at Furniture For Life

, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

22.0

Posted On

11 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Customer Service, Order Entry, Supply Chain Management, Data Entry, Problem Solving, Communication, Organizational Skills, Multitasking, MS Office Suite, Google Suite, Excel, Word, PowerPoint, Salesforce, Reporting

Industry

Retail

Description

Description Are you a dynamic team player who believes in the value of quality customer experiences? Do you want to work in a collaborative environment where you know your coworkers and can have an active voice? If you answered "yes" to both of those questions, you are exactly the type of person we want on our team! PURPOSE OF POSITION: To serve as a key member of the Logistics team, responsible for the day to day execution of the logistics functions, advocating for dealers and customers while ensuring cost-effectiveness and timely management of product movement. TOP PRIORITY FUNCTIONS – Not limited to the following Order entry processing and logistical fulfillment for both domestic and international orders Dealer & internal customer support regarding orders, logistics, concerns regarding shipments, etc. Execution of daily reporting Communication for international supply chain activities between factories, logistics providers, and customer orders Identify client requirements by establishing personal rapport with potential and actual clients and others Provide inventory updates to internal teams and external partners- Audit freight shipping charges Ensure data integrity in CRM Submit shipping claims with supporting documents Facilitate backorder processing to prioritized customers OTHER FUNCTIONS: Periodically, as needed, support customer service by answering phone calls to capture initial intake information and setting expectations for customer service timelines and process WORKING CONDITIONS/SAFETY HAZARDS: Hybrid: Remote & In-office Office and warehouse setting Minimal travel PAY CLASS & RANGE: Full-Time; Hourly; Non-Exempt $19-$22/hr BENEFITS ELIGIBLE: Standard FFL Brands Benefits Package Medical, Dental, Vision, 401(k) Match, LTD, STD, Life AD&D Employee Pricing BONUS ELIGIBLE: Profit Share Bonus Program Requirements TO PERFORM FUNCTIONS EFFECTIVELY AND EFFICIENTLY: Energetic and positive approach to evolving changes and challenges of a fast-paced workplace Detail oriented relating to data entry, problem solving, and information/process analysis Well-honed interpersonal skills and an ability to get along with others Strong verbal and written communication skills - ability to write clear, organized emails and documents Strong organizational skills and the ability to multitask Boundless energy and team spirit Strong work ethic, excited about getting the job done and identifying opportunities for improvement in both efficiency and process Committed to providing top quality service; serve as a great ambassador for the company Can work both independently and as part of a team MINIMUM KNOWLEDGE & EXPERIENCE: 2 years logistics, customer service or transferable experience Proficient in MS Office Suite and/or Google Suite (Competent in Excel, Word, PowerPoint) Salesforce experience a plus

Responsibilities

The Logistics Specialist is responsible for the daily execution of logistics functions, including order processing and fulfillment for domestic and international orders. They also provide support to dealers and internal teams while ensuring cost-effectiveness and data integrity within the CRM.