About the job

Job Type

Full-time

Description

Transportation & Freight Coordination

• Coordinate inbound and outbound shipments with carriers, vendors and customers.
• Obtain and compare freight quotes and select the most appropriate transportation option based on cost, service and delivery requirements.
• Arrange LTL, courier, truckload and other transportation services as required.
• Monitor freight costs and identify opportunities to reduce transportation expenses.
• Ensure freight charges are accurately communicated to ISS to ensure correct freight captured on customer orders.
• Coordinate partial and split shipments and ensure freight charges are adjusted accordingly.
• Work with the warehouse to coordinate pickups and ensure shipments are ready for scheduled carrier arrivals.
• Maintain strong relationships with transportation providers and monitor carrier performance.
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Shipment Tracking & Delivery

• Track shipments from pickup through final delivery.
• Proactively identify and communicate shipment delays, damages, shortages or other transportation issues.
• Follow up with carriers on delayed or missing shipments.
• Provide accurate shipment status updates to Sales, ISS, Purchasing and customers when required.
• Investigate delivery discrepancies and coordinate resolutions.
• Maintain records of shipment tracking information and delivery confirmations.
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Inbound Logistics

• Coordinate incoming shipments from domestic, U.S. and international vendors.
• Work closely with Purchasing to monitor expected vendor shipments and delivery dates.
• Ensure required shipping documents are received and available prior to arrival.
• Coordinate with customs brokers and freight forwarders when required.
• Monitor shipments through customs clearance and communicate any issues that may affect delivery.
• Coordinate consolidation opportunities where appropriate to improve freight efficiency.
• Communicate expected arrival dates to the Warehouse and relevant internal departments.