ABOUT ROTECH

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

SUMMARY

We are seeking a dedicated Logistics Specialist (REMOTE, must live within the US) to join our Corporate - Transfill team. This role will work with locations to monitor our drivers’ (PSTs) and Respiratory Therapists’ productivity as well as routing to ensure maximum efficiency and productivity; evaluate national data and work directly with locations on a course of action; this tracking will determine and ensure the location is working toward company goals.

EDUCATION AND/OR EXPERIENCE

• Associates Degree or equivalent of related prior work experience
• Two to four years DME operations experience preferred
• Map Point software or Roads software experience strongly preferred
• Strong customer service background

SKILLS, KNOWLEDGE AND ABILITIES

• Effectively communicate in English; both oral and written, with field offices and location employees to ensure questions and concerns are processed in a timely manner
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interprets a variety of instructions in a variety of communication mediums
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Mapping skills including ability to route efficiently based on company standards
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

MACHINES, EQUIPMENT AND TECHNICAL ABILITIES

• Email transmission and communication
• Type on a computer and or a tablet
• Internet navigation and research
• Microsoft applications including but not limited to Word, Excel, etc.
• Office equipment; fax machine, copier, printer, phone and computer
• Map Point software or Roads software

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Analyze and define problems, collect necessary data, establish facts and take recommended action based upon applicable established guidelines
• Analyze and monitor reports for VA locations’ tank deliveries to ensure maximum profitability
• Analyze data from CAD/DAD and other sources to prepare various reports to ensure PST and RT productivity
• Comply with applicable laws and regulations; including HIPAA
• Create and maintain policies for routing and scheduling
• Create tracking mechanism to monitor and maintain productivity levels
• Direct locations for asset purchases and drive completion of integration of patients
• Generate tracking mechanism for transition of patients for asset purchases
• Identify and monitor locations that make deliveries to non-portable patients and execute an action plan to stop these deliveries
• Identify routing inefficiencies in order to implement process improvements
• Monitor and direct non-performing locations on a course of action
• Monitor daily completion progress on VA patients’ transition on VA contracts and asset purchase and provide direction to locations where necessary
• Performs diligence in securing all company information and patient information
• Review all routing and execute plans of action for the Area Managers by utilizing zip codes and patient counts to determine coverage including number of drivers and stops needed per driver per day
• Train and direct locations for VA contracts to ensure understanding of contract requirements
• Utilize data to maximize daily PST routes
• Work closely and effectively with the field operations team to ensure proper routing for the delivery teams
• Performs other duties as assigned