Logistics Sr Representative at Keysight Technologies - Hong Kong

George Town, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics management, Supply chain operations, Trade compliance, Customs clearance, Incident management, Claims processing, Stakeholder management, Shipment tracking, Data analysis, Continuous improvement, Oracle EBS, OTM, GTM, Microsoft Office, Problem solving, Communication

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities End‑to‑End Shipment Management Manage and track regional inbound and outbound shipments to ensure on‑time delivery, service continuity, and compliance with logistics and trade requirements. Proactively identify shipment risks, delays, or disruptions and drive timely resolution to minimize operational impact. Logistics Quality & Incident Management Lead the handling of logistics‑related quality issues, including shipment damages, losses, mishandling, and service failures. Coordinate investigations, implement corrective and preventive actions, and ensure issues are resolved in accordance with internal standards and customer expectations. Logistics Service Provider (LSP) & Coordination Act as the primary operational interface with external logistics service providers and OEM partners. Manage claims processes, including documentation, evidence collection, follow‑up, and closure, while working with partners to improve service performance and prevent recurrence. Internal Stakeholder Support & Expediting Serve as the key logistics point of contact for internal teams such as Planning, Procurement, Manufacturing, and Program Management. Support shipment expediting requests, prioritize critical movements, and align logistics execution with business and production needs. Compliance & Governance Support Ensure adherence to logistics governance, access control, and trade compliance requirements (e.g., AEO, customs procedures). Maintain proper documentation, audit trails, and operational discipline in daily logistics activities. Continuous Improvement & Reporting Monitor logistics performance trends, highlight recurring issues, and support continuous improvement initiatives with data‑driven insights and recommendations. Qualifications Education & Experience Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field. Minimum 5–8 years of hands‑on logistics or supply chain operations experience, with direct responsibility for regional inbound and outbound shipments. Proven experience supporting time‑critical, high‑value, or regulated shipments. Logistics & Compliance Expertise Strong working knowledge of international freight operations, customs clearance, and trade compliance requirements. Experience working with customs programs (e.g., AEO), access control discipline, and audit readiness is highly preferred. Demonstrated ability to manage logistics quality issues, including shipment damage, service failures, claims filing, and corrective actions. Service Provider & Stakeholder Management Proven capability to manage and influence external logistics service providers (LSPs), and carriers to meet service and quality expectations. Strong internal coordination skills with Planning, Procurement, Manufacturing, and Program teams to support shipment expediting and priority movements. Excellent communication, problem‑solving, and escalation management skills in a fast‑paced operational environment. Professional Competencies High level of ownership, accountability, and attention to detail. Ability to work independently, prioritize competing demands, and make sound operational decisions. Proficient in logistics systems, shipment tracking tools, and Microsoft Office applications. understand Oracle EBS, OTM or GTM will be plus Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Responsibilities

Manage end-to-end regional inbound and outbound shipments while ensuring compliance with trade requirements and logistics standards. Coordinate with external logistics service providers and internal stakeholders to resolve incidents, expedite critical movements, and drive continuous improvement.