Logistics Technician 1 at GDR Group

Irvine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

20.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory Management, Ticket Management, Computer Refresh, Deployment, Hardware Collections, Shipping, Receiving, Organization, Documentation, Communication, Customer Service, Attention to Detail, Interpersonal Skills

Industry

IT Services and IT Consulting

Description

Description Position Summary The Logistics Technician I supports IT hardware logistics and deployment operations, with a primary focus on computer refreshes, imaging, shipping/receiving, and inventory control. This role requires strong customer service skills, attention to detail, and the ability to follow established procedures in a fast-paced environment. Strong organizational skills, clear documentation, effective communication, and a proactive approach to follow-up are essential to ensure that all assigned tasks, ticket updates, and inventory actions are completed accurately and on schedule. Pay Range: $18 - $20 per hour Key Responsibilities Inventory Management: Organize and maintain the storage room; track IT hardware as it enters and leaves inventory. Ticket Management: Process and update requests in the Wolken ticketing system promptly, documenting all end-user interactions and resolutions. Computer Refresh & Deployment: Image new PCs/Macs, perform disk wipes, and prepare systems for deployment. Hardware Collections: Coordinate the return and processing of hardware during refresh cycles, acquisitions, and terminations. Shipping/Receiving: Package, label, and ship IT hardware; receive and inspect incoming shipments. Storage Area Maintenance: Keep the storage area clean, organized, and properly labeled to support efficient inventory tracking and quick access to equipment. Collaboration: Work closely with end users, IT support staff, and vendors to ensure smooth logistics operations. Requirements Qualifications 1–3 years’ experience in PC support, desktop support, or corporate helpdesk environment. Proficiency with computer imaging and disk wiping tools. Strong organizational skills with a proven ability to document processes, follow up, and close out tasks promptly. Strong written and verbal communication skills for documenting activities and collaborating with stakeholders. Ability to maintain a clean, orderly, and well-labeled storage area. Strong attention to detail and ability to manage multiple priorities. Excellent interpersonal and customer service skills.

Responsibilities

The Logistics Technician I supports IT hardware logistics and deployment operations, focusing on computer refreshes, imaging, shipping/receiving, and inventory control. This role requires strong organizational skills and effective communication to ensure tasks are completed accurately and on schedule.