Location
London
Job Description

Knowledge, Skills, and Attributes:

• A commercial mindset with high client empathy, prolific client engagement, and a sales focus
• An understanding of the Life Sciences sector, including familiarity with its segments, organizational structures, value drivers, and the strategic issues organizations face
• Demonstrated experience with direct outreach to senior executives, up to and including C-suite
• Strong interpersonal and communication skills, with the ability to convey complex information in a clear and structured manner
• Comfort with long selling cycles
• Excellent organizational skills and the ability to juggle a high volume of relationships
• Highest attention to detail
• High level of maturity and adaptability to maintain poise under pressure, advise senior executives and manage competing priorities
• Highly collaborativ

Education and Experience:

• Bachelor’s degree in a business and/or biological sciences discipline; advanced degree in either area of study a plus
• 3+ years of experience in the Life Sciences sector, preferably in a business setting, and ideally with experience selling business-to-business services / intangibles
• Demonstrated experience in the development and management of large Pharma accounts, with a strong track record of building and sustaining high-value client relationships
• Experience using CRM systems, preferably Salesforce
• Comfort with Microsoft Office Suite (Word, PowerPoint, Excel)
• Additional fluency in French, or German highly desirable; Spanish a plu

Client Relationship Management:

• Maintain and grow the LS Practice’s contact network, managing account information with dynamic prioritization and outreach timing
• Communicate with senior executives through direct outreach and coordination with practice leaders, aiming to secure meetings and strengthen relationships
• Develop and execute comprehensive account plans for large Pharma accounts, including growth strategies, relationship-building activities, and revenue targets
• Conduct stakeholder mapping to identify and engage key decision-makers within target organizations
• Monitor and manage account progress, ensuring proactive engagement and responsiveness to client needs
• Use L.E.K. articles, IP, and other content to enhance client communication and improve outcomes
• Track and capitalize on individual movements within organizations to recognize and act on new business opportunities

Business Development & Strategy:

• Identify new organizations and roles where L.E.K. can develop business based on an understanding of the Life Sciences sector and its challenges
• Support the development and execution of sales strategies at the sector sub-category and service line levels
• Assist Account Leads in managing day-to-day client interactions, ensuring alignment with client expectations and project goals
• Support the development of account strategies and tactical plans to drive account growth and client satisfaction.
• Collaborate with Account Leads to prepare and deliver client presentations, proposals, and reports
• Assist in tracking account performance metrics, identifying areas for improvement, and implementing corrective actions as needed
• Qualify incoming opportunities and direct them to the appropriate team members with the right expertise

Sales Operations & Process Management:

• Assign business development tasks to LS Partners, ensuring clear communication of status and accountability
• Track, analyze, and report on business development metrics, extracting insights and suggesting actions where appropriate
• Manage the pipeline of live opportunities in CRM, ensuring data is current and accurate
• Ensure accuracy of CRM data through collaboration with EAs, Marketing, IT, Sector Team, and peer BDMs from other sectors
• Guide the senior team on adherence to best sales practices, fostering a commercial mindset across the LS team

Marketing & Content Collaboration:

• Collaborate with the Marketing team to ensure that content development plans for the Practice are relevant and impactful
• Optimize outcomes from LS practice events and conferences by tracking participants from planning through follow-up
• Track media and press releases for developments that provide credible reasons to engage with clients

Team Leadership & Development:

• Encourage a commercial mindset within the wider LS team, supporting network building for potential future leaders and enhancing executive communications

Knowledge, Skills, and Attributes:

• A commercial mindset with high client empathy, prolific client engagement, and a sales focus
• An understanding of the Life Sciences sector, including familiarity with its segments, organizational structures, value drivers, and the strategic issues organizations face
• Demonstrated experience with direct outreach to senior executives, up to and including C-suite
• Strong interpersonal and communication skills, with the ability to convey complex information in a clear and structured manner
• Comfort with long selling cycles
• Excellent organizational skills and the ability to juggle a high volume of relationships
• Highest attention to detail
• High level of maturity and adaptability to maintain poise under pressure, advise senior executives and manage competing priorities
• Highly collaborative

Education and Experience:

• Bachelor’s degree in a business and/or biological sciences discipline; advanced degree in either area of study a plus
• 3+ years of experience in the Life Sciences sector, preferably in a business setting, and ideally with experience selling business-to-business services / intangibles
• Demonstrated experience in the development and management of large Pharma accounts, with a strong track record of building and sustaining high-value client relationships
• Experience using CRM systems, preferably Salesforce
• Comfort with Microsoft Office Suite (Word, PowerPoint, Excel)
• Additional fluency in French, or German highly desirable; Spanish a plus