Loss Prevention Associate I/Hybrid at FRANKLIN MINT GROUP

Chadds Ford Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

25.16

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer/Member Service, Interpersonal/Team Player, Motivated/Works Independently, Organizational Skills, Detail Oriented, Microsoft Office

Industry

Financial Services

Description

Job Details Job Location: Fraud Operations - Chadds Ford, PA Position Type: Full Time Education Level: High School Salary Range: $18.59 - $25.16 Hourly Description Summary Provides assistance in loss prevention and performs clerical duties to support the recovery, analytic and compliance related responsibilities of Risk Management. Key Responsibilities Reviews checks through a Deposit Capture Platform, on a daily basis, for proper check holds, potential fraud, and accuracy of deposit. Contacts and effectively communicates with members, peers, and front-line staff, as needed via multiple channels (phone, email, secure messages) to validate information and confirm authorization of transactions or other account activity. Assists in reviewing alerts in the Transaction Monitoring System (TMS) and other programs. Provides assistance with case management related to potential fraud Serves as a point person for department administrative processes. Supports department related projects, as needed. Participates in department initiatives to improve efficiencies and remain up to date on fraud trends. Is responsible for adhering to operational controls, including compliance with all required regulations and policies such as the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) to ensure the safety and soundness of the Franklin Mint Federal Credit Union and its members. Qualifications Education/Experience High School diploma with at least 1 year of experience working for a financial institution, or equivalent experience Other Qualifications Strong demonstrated abilities required: Customer/Member Service Interpersonal/Team Player Motivated/Works Independently Organizational Skills Detail Oriented Microsoft Office Also required: Must maintain confidentiality Fiserv DNA experience preferred Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and sit. This position requires standing, walking, bending, kneeling, stooping, crouching. The employee may occasionally lift and/or move items up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Other Duties This job description is not intended to be an all-inclusive list of responsibilities required for this job. Responsibilities may be assigned or changed at any time. What we offer to our team members: A competitive salary Team Based Incentives and Performance Bonus Opportunities Referral Incentive Opportunities Generous Paid Time Off Medical, Dental and Vision plans Health Savings Account with employer contribution Flexible Spending Accounts 401K with employer contribution and match Employer paid life insurance/AD&D Supplemental insurance plan options Employer paid Short and Long term disability programs Paid Family Leave Tuition Reimbursement Training and Development Programs Paid Holidays Paid Volunteer Time Off Employee Assistance Programs Pet Insurance YMCA360 Access Equal Employment Opportunity FMFCU/SFN is an equal opportunity employer and prohibits discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age (40 and over), national origin or ancestry, physical or mental disability, genetic information, veteran status, uniformed service member status or any other status protected by federal, state or local law. Offered pay rate for this position typically aligns with the minimum to midpoint of the salary range and varies based on factors such as qualifications and experience, budget, and internal alignment.

Responsibilities

The Loss Prevention Associate I provides assistance in loss prevention and performs clerical duties to support recovery, analytic, and compliance responsibilities of Risk Management. Key tasks include reviewing checks for fraud and accuracy, communicating with members, and assisting with case management related to potential fraud.