Loss Prevention Investigator at Holt Renfrew

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

32.45

Posted On

25 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loss Prevention, Fraud Detection, CCTV Monitoring, Apprehension, Internal Investigations, Transactional Reporting, Inventory Management, Emergency Response, Health & Safety Compliance, Bilingual Communication, Kinesic Interview Techniques, Retail Experience, First Aid, CPR, Guard License

Industry

Retail

Description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Investigator The Investigator protects company assets from fraud and internal/external loss. Specific responsibilities include (but are not limited to) the following: Routinely walk floor to observe, identify dishonest persons both externally and internally Observe and dispatch by monitoring CCTV system Apprehend shoplifters and maintain records of apprehensions Testify at criminal proceedings as appropriate Conduct periodic P.O.S. audits Conduct internal investigations as required with confidentiality Analyze and follow up on transactional reporting Minimize company loss due to paperwork errors Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables Respond to emergencies in a timely manner, ensuring appropriate follow up reporting Provide support and follow up on audits to ensure compliance Comply with all Health & Safety policies and requirements Perform other duties, as assigned Ensure compliance with privacy policies, regulations, and cyber security measures. The ideal candidate: College Degree 2-3 years experience in a similar capacity Kinesic interview techniques or other interviewing/interrogation training Previous experience in a retail environment Standard first aid, CPR OPA Level II Maintain provincial guard license Fully bilingual in French and in English. The measures of success: Contribution to financial and customer growth objectives Individual objectives linked to the achievement of department goals Feedback from internal and external clients Reason: Existing Vacancy Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. Hiring Range / Échelle salariale à l’embauche : $17.60 - $32.45 / 17,60$ - 32,45$ (per hour / de l’heure) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé. We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.

Responsibilities

The Loss Prevention Investigator protects company assets from fraud and internal/external loss by monitoring the retail floor and CCTV systems. Responsibilities include apprehending shoplifters, conducting audits, and supporting inventory management.