Loss Prevention Manager at Villa Group

Gdańsk, Pomeranian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loss Prevention, Security Management, Risk Management, Incident Investigation, Emergency Response, Team Leadership, Communication Skills, Problem Solving, Training, Safety Awareness, CCTV Monitoring, Access Control, First Aid, Fire Safety, Luxury Hospitality, Proactive Risk Management

Industry

Hospitality

Description

Company Description Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist. Job Description The Loss Prevention Manager is responsible for safeguarding resort guests, team members, property, and assets by overseeing all aspects of safety, security, and loss prevention operations. The role ensures full compliance with local laws, brand standards, and resort policies while fostering a culture of awareness, vigilance, and proactive risk management across all departments. Lead, supervise, and develop the Loss Prevention and Security Team to ensure 24/7 coverage and readiness. Conduct regular patrols and inspections of guest areas, staff accommodations, and back-of-house zones to ensure a safe environment. Oversee access control systems, CCTV monitoring, and emergency communication protocols. Ensure all security personnel are trained in guest interaction and service etiquette consistent with luxury hospitality standards. Investigate and document all incidents, accidents, thefts, and breaches of security. Develop and implement preventive measures to reduce risks and losses. Maintain detailed incident and risk analysis reports, including root cause and corrective action plans. Develop, maintain, and regularly test the resort’s Emergency Response Plan (ERP) including fire safety, medical emergencies, natural disasters, and evacuation procedures. Lead or support emergency drills (fire, medical, marine, and security scenarios) in coordination with relevant departments. Train employees on emergency procedures, first response actions, and communication protocols. Conduct regular safety and security awareness sessions for all departments. Develop and implement Loss Prevention SOPs and ensure consistent adherence through coaching and supervision. Promote a culture of accountability and awareness among staff to prevent loss, theft, or safety incidents Qualifications Minimum of 5 years of experience in Security or Loss Prevention, with at least 2 years in a leadership role, preferably in luxury resort or hospitality operations. With excellent communication skills in the English language. Computer literacy in Microsoft Windows applications is required. Certification in First Aid, Fire Safety, or Crisis Management will be an added advantage. Strong interpersonal and problem-solving abilities. Highly responsible and reliable. Ability to work well under pressure in a fast-paced environment. Proven ability to manage teams, lead investigations, and handle sensitive situations with discretion. Additional Information

Responsibilities

The Loss Prevention Manager is responsible for safeguarding resort guests, team members, property, and assets by overseeing all aspects of safety, security, and loss prevention operations. This role includes conducting regular patrols, managing security personnel, and developing preventive measures to reduce risks and losses.