JOB SUMMARY

The Loss Prevention Officer is a surveillance and security professional responsible for preventing damage and theft and protecting people, money, equipment, and merchandise. This role includes patrolling store aisles and monitoring customers, watching security camera footage, and responding to suspected incidents of theft. Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We’re 100 years young and we need you!!

REQUIREMENTS / SKILLS

• Valid Provincial Security Guard licence
• Experience in loss prevention techniques and processes
• Strong attention to detail
• Excellent conflict resolution capabilities
• Ability to handle physical demands including standing/walking for 8 hours
• Ability to work shifts (days, evenings, week-ends and holidays)
• Ability to remain calm and composed in stressful situations
• Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
• Effective written and oral communication skills
• Basic computer skills
  Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
  Diploma / Certificat

• Monitor all areas of the property for internal and external theft, unusual activity, and/or potential security threats.
• Monitor security systems such as alarms and closed-circuit cameras.
• Verify customer receipts at the exit and conduct further investigation as necessary.
• Identify, document and report all internal/external theft, security violations and potential hazards to management.
• Work with law enforcement to detain suspected shoplifters.
• Maintain records of incidents.
• Ensure trespass documentation is completed and recorded.
• Assist with the development and/or implementation of security policies.
• Ensure compliance with Health and Safety regulations.