Loss Prevention (Security) Officer - The Warehouse, Hawera (Part-time) at The Warehouse Group

Hāwera, Taranaki, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loss Prevention, Security, Customer Safety, Incident Management, Conflict Resolution, De-escalation, Communication, Situational Awareness, Proactive Attitude

Industry

Retail

Description

Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. Job Description Te kaupapa o te tūranga - The purpose of the role This is a permanent, part-time role with the following hours of work: Friday - Monday: 4:00pm - 8:00pm We are seeking an experienced and highly vigilant Loss Prevention Officer to join our team. The successful candidate will have proven capability in theft prevention, customer safety, and incident management. This is not an entry-level position - applicants must have relevant experience in loss prevention or a similar security-focused role to be considered. Key Responsibilities Monitor and review security camera footage Maintain a visible presence on the shop floor Engage with customers and address any concerns Upload events and incidents onto our crime reporting platform Complete grocery expiry checks Carry out any other duties required of the role Qualifications He kōrero mōu ake - About you To be successful, you must bring prior experience in loss prevention, security, or a closely related field. Applicants without relevant experience will not be shortlisted. You will also have: Strong communication skills and confidence interacting with customers Proven experience in conflict resolution and de-escalation The ability to remain calm and professional under pressure Reliability, situational awareness, and a proactive, safety-focused attitude Comfort with standing for extended periods Additional Information Tā mātou tāpaetanga – What we offer Team Card: Access to discounts across our brands. Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! Here for Good Leave: To do good in your community you'll have one day of paid leave every year! Career Progression: an excellent steeping stone into other internal opportunities. Plus loads more!

Responsibilities

The Loss Prevention Officer will monitor security camera footage, maintain a visible presence on the shop floor, and engage with customers. They will also upload incidents to a crime reporting platform and complete grocery expiry checks.