Loss Prevention (Security) Officer - The Warehouse, Rotorua at The Warehouse Group

Rotorua, Bay of Plenty, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vigilance, Proactivity, Security Camera Monitoring, Shop-floor Presence, Customer Interaction, Crime Reporting, Communication Skills, Positive Attitude, Willingness to Learn, Standing for Extended Periods, Conflict Resolution, De-escalation, Calm Under Pressure

Industry

Retail

Description

Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. Job Description Te kaupapa o te tūranga - The purpose of the role. This is a permanent, part-time position with the following hours of work: Sunday - 8am - 4pm Monday - 8am - 4pm Tuesday - 8am - 4pm Wednesday - 4pm - 9:30pm Thursday - 4pm - 9:30pm We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers. Key Responsibilities: Monitor security cameras Maintain a visible presence on the shop-floor Interact with customers and address their concerns Upload events onto our crime reporting platform. Qualifications He kōrero mōu ake - About you Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods. Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial. Additional Information Tā mātou tāpaetanga – What we offer Team Card: Access to discounts across our brands. Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! Here for Good Leave: To do good in your community you'll have one day of paid leave every year! Career Progression: an excellent steeping stone into other internal opportunities. Plus loads more! Contract Type: Permanent

Responsibilities

The primary focus of this role is preventing theft and ensuring the safety of staff and customers through monitoring security cameras and maintaining a visible presence on the shop floor. Responsibilities also include interacting with customers and uploading incident reports to the crime reporting platform.