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Loss Prevention (Security) Officer - The Warehouse, Upper Hutt at The Warehouse Group
Upper Hutt, Wellington, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Loss Prevention, Customer Service, Communication Skills, Conflict Resolution, De-escalation, Vigilance, Proactivity, Safety Awareness

Industry

Retail

Description
Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. Job Description Te kaupapa o te tūranga - The purpose of the role. This is a permanent, full-time role, with the following hours of work: Sunday and Monday: 8:30am - 5:00pm Tuesday - Thursday: 8:00am - 12:30pm We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers. Key Responsibilities: Monitor security cameras Maintain a visible presence on the shop-floor Interact with customers and address their concerns Upload events onto our crime reporting platform. Qualifications He kōrero mōu ake - About you Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods. Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial. Additional Information Tā mātou tāpaetanga – What we offer Team Card: Access to discounts across our brands. Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! Here for Good Leave: To do good in your community you'll have one day of paid leave every year! Career Progression: an excellent steeping stone into other internal opportunities. Plus loads more!
Responsibilities
The Loss Prevention Officer will monitor security cameras and maintain a visible presence on the shop floor. They will also interact with customers and address their concerns while uploading events onto the crime reporting platform.