Loss Prevention (Security) Officer - The Warehouse, Wanganui (Part-time) at The Warehouse Group

Whanganui, Manawatū-Whanganui, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vigilance, Proactivity, Theft Prevention, Safety Assurance, Communication Skills, People Skills, Conflict Resolution, De-escalation, CCTV Monitoring, Customer Service

Industry

Retail

Description

Company Description Ko wai mātou – Who we are This is a permanent, full-time position with the following hours of work: Friday - Tuesday: 4:00pm - 9:30pm, Whanganui Store. The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. Job Description Te kaupapa o te tūranga - The purpose of the role. Hours of work are: Monday - Tuesday 4:00 pm - 9:30 pm Friday 4:00 pm - 9:30 pm Saturday - Sunday 4:30 pm -9:00 pm We're seeking a vigilant and proactive Loss Prevention Officer to join our team in our Whanganui Store. Your main focus will be preventing theft and ensuring the safety of our staff and customers. We are seeking a mature approach to handling what can be considered difficult situations. We want someone whom is motivated and not afraid to approach. You will need great communication skills and be a peoples person. This role is fundamentally the front line of Profit protection and a deterrent to dishonest behavior. We have in house training to get the right person up to speed with our polices and processes surrounding NZ Privacy laws. Key Responsibilities: Monitor security cameras Maintain a visible presence on the shop-floor Interact with customers and address their concerns Upload events onto our crime reporting platform. Qualifications He kōrero mōu ake - About you Experience in a customer-facing role, such as retail or hospitality, is required. You mut have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods. You will be constantly screening the CCTV system to monitor and observe customers while they are in our store. Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure is essential. Additional Information Tā mātou tāpaetanga – What we offer Team Card: Access to discounts across our brands. Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! Here for Good Leave: To do good in your community you'll have one day of paid leave every year! Career Progression: an excellent steeping stone into other internal opportunities. Plus loads more! Contract Type: Permanent

Responsibilities

The primary focus of this role is preventing theft and ensuring the safety of staff and customers through monitoring security cameras and maintaining a visible presence on the shop floor. Responsibilities also include interacting with customers and uploading incident reports to the crime reporting platform.