LOSS PREVENTION TEAM MEMBER at Wally s Operating Company LLC

Pontiac, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

20.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loss prevention, Surveillance, Incident reporting, Asset protection, Retail operations, De-escalation, Safety compliance, Time management, Communication, Inventory shrink reduction, Detail-oriented, Ethical conduct, Technical proficiency

Industry

Retail

Description

LOSS PREVENTION & ASSET PROTECTION TEAM MEMBER POSITION DESCRIPTION Wally’s is seeking a detail-oriented and proactive Loss Prevention Specialist to help protect company assets, reduce shrink, and support a safe, secure shopping environment. This role plays a critical part in maintaining operational integrity through surveillance, reporting, and a strong partnership with store leadership. The ideal candidate is organized,technologically proficient, and possesses a professional, engaging presence that enables them to provide exceptional guest service while maintaining a vigilant eye. If you are observant, professional, and confident working independently or in small teams, this is an opportunity to grow your career in a high-volume retail environment. COMPENSATION & BENEFITS * 401(k) with 5% company match * Company-paid medical option * Dental & Vision coverage * Company-paid life insurance * Paid Time Off (PTO) * Short-Term Disability (STD) * Long-Term Disability (LTD) * AD&D coverage * Health Savings Account (HSA) * Flexible Spending Account (FSA) RESPONSIBILITIES AND DUTIES * Proactive Deterrence: Prevent theft and shortage at the front of the store by performing professional receipt checks and maintaining an approachable, vigilant presence. * Expert Documentation: Use your accuracy and time-management skills to respond to and document incidents. You will be responsible for completing thorough, organized investigation reports following Wally’s SOPs. * Surveillance: Understand all video and surveillance systems to identify irregularities and monitor trends to address inventory shrink. * Process Excellence: Act as a disciplined process follower, strictly adhering to LP policies and leadership guidance during merchandise recoveries and apprehension support. * Communication & Partnership: Report irregularities to management clearly and professionally. You will work as a key partner to store leadership in executing shortage action plans. * Guest Engagement: Provide a shopping experience that meets the needs of the guest, using strong interpersonal skills to de-escalate situations and provide helpful assistance. * Safety & Compliance: Demonstrate a culture of ethical conduct and safety; identify and correct hazards to protect yourself, your teammates, and our guests. * Operational Integrity: Perform other duties as assigned to ensure the store remains a safe and profitable environment. POSITION REQUIREMENTS * Traits: You are highly observant, detail-oriented, and a natural process follower. You have a professional demeanor and a commitment to ethical conduct. * Technical Skills: You are technologically competent and comfortable operating digital surveillance equipment and reporting software. * Organization: Strong time-management skills and the ability to handle accurate paperwork/reporting in a fast-paced environment. * Experience: Previous experience in retail, guest service, or loss prevention is preferred. * Education: High school diploma or GED preferred. * Communication: Ability to read and comprehend instructions and write clear, concise correspondence. * Availability: Required flexibility in scheduling, including nights, weekends, and holidays. * Physical Demands: * Regularly required to stand/walk for up to 8 hours. * Frequent use of hands/arms to handle or feel equipment. * Occasional stooping, kneeling, crouching, or crawling. * Ability to frequently lift 10 lbs and occasionally move up to 50 lbs. 6AM - 2 PM First Shift 2 PM - 10 PM Second Shift 40 HOURS/WEEK

Responsibilities

The Loss Prevention Team Member is responsible for protecting company assets through surveillance, incident documentation, and proactive theft deterrence. They also partner with store leadership to maintain operational integrity and ensure a safe shopping environment for guests.