Lot Attendant (Customer Service) (MON - THUR) 7:00 AM - 5:30 PM at Nellis Auction Arizona LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Transactions, Credit Card Transactions, Refund Processing, Appointment Scheduling, Problem Resolution, Warehouse Equipment Operation, Team Collaboration, Attention to Detail, Organization, Self-Motivation, Multi-tasking, Math Skills, Grammar Skills, Bilingual

Industry

Wholesale

Description

Description About the Role: As a Lot Attendant at Nellis Auction, you’ll be the friendly face that greets customers when they arrive to pick up their items. You’ll handle transactions, answer questions, and keep everything running smoothly—all while delivering top-notch service that keeps customers coming back. What You’ll Do: Greet and check in customers at pickup Process cash and credit card transactions Issue refunds and help schedule appointments Resolve customer concerns professionally and respectfully Assist with loading heavier items as needed Use warehouse equipment safely and efficiently Promote a positive, helpful environment for customers and team members Why You’ll Love It: Fun, friendly team environment Meet new people every day Stay active throughout your shift What to Consider: Outdoor role—weather can be a factor Some days require handling heavier items You’ll need patience when helping frustrated customers Requirements Job Requirements: High School Diploma or equivalent Required to meet performance standards and KPI 1-2 years of warehouse experience preferred 2 years of excellent customer service skills are preferred Must be able to lift up to 50lbs Great attention to detail and highly organized Self-motivated and able to work in a fast-paced environment High level computer skills, math skills and grammar skills Ability to multi-task and meet deadlines Bilingual is a plus! Physical Demands: The Lott Attendant position requires the following physical capabilities: Standing for Long Periods: Ability to stand and be on your feet for 10+ hours a day Working in Extreme Weather Conditions: Must be comfortable working outdoors in various weather conditions, including extreme heat, cold, rain. Lifting and Carrying: Ability to lift and carry up to 50 lbs independently and assist with team lifts of items heavier than 50 lbs as needed. Team Lifting: Collaborating with other team members to safely move large and bulky items into customer vehicles. What We Offer: Competitive salaries with significant career growth opportunities Paid Time Off, Sick Pay, Holiday Pay Paid parental leave Medical, dental and vision benefits 401(k) with 4% match after one year of employment

Responsibilities

As a Lot Attendant, you will greet customers, handle transactions, and assist with loading items. Your role is crucial in ensuring a smooth and positive experience for customers.