Lot Attendant (Customer Service) Weekday at Nellis Auction Arizona LLC

North Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Transactions, Refund Processing, Appointment Scheduling, Problem Resolution, Organizational Skills, Warehouse Equipment Use, Team Collaboration, Attention to Detail, Multi-tasking, Patience, Bilingual

Industry

Wholesale

Description

Description About the Role: As a Customer Experience Specialist (CES) at Nellis Auction, you’ll be the friendly face that greets customers when they arrive to pick up their items. You’ll handle transactions, answer questions, and keep everything running smoothly—all while delivering top-notch service that keeps customers coming back. What You’ll Do: Greet and check in customers at pickup Process cash and credit card transactions Issue refunds and help schedule appointments Resolve customer concerns professionally and respectfully Maintain a clean and organized checkout area Assist with loading heavier items as needed Use warehouse equipment safely and efficiently Promote a positive, helpful environment for customers and team members Why You’ll Love It: Fun, friendly team environment Meet new people every day Stay active throughout your shift What to Consider: Outdoor role—weather can be a factor Some days require handling heavier items You’ll need patience when helping frustrated customers Requirements Job Requirements: ? High School Diploma or equivalent ? 1-2 years of warehouse experience preferred ? 2 years of excellent customer service skills are required ? Must be able to lift up to 50lbs ? Great attention to detail and highly organized ? Self-motivated and able to work in a fast-paced environment ? High level computer skills, math skills and grammar skills ? Ability to multi-task and meet deadlines ? Ability to stand all-day and work in extreme temperatures ? Bilingual is a plus! Physical Demands: The Lott Attendant position requires the following physical capabilities: Standing for Long Periods: Ability to stand and be on your feet for 10+ hours a day Working in Extreme Weather Conditions: Must be comfortable working outdoors in various weather conditions, including extreme heat, cold, rain. Lifting and Carrying: Ability to lift and carry up to 50 lbs independently and assist with team lifts of items heavier than 50 lbs as needed. Team Lifting: Collaborating with other team members to safely move large and bulky items into customer vehicles. What We Offer: ? Competitive salaries with significant career growth opportunities ? Paid Time Off, Sick Pay, Holiday Pay ? Paid parental leave ? Medical, dental and vision benefits ? 401(k) with 4% match after one year of employment

Responsibilities

The Lot Attendant greets and checks in customers, processes transactions, and resolves customer concerns. They maintain a clean checkout area and assist with loading items as needed.