Low Barrier Overnight Staff at COMMUNITY HELPING ADDICTS NCE

Albany, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

22.5

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compassionate Engagement, Safety Protocols, Trauma-Informed Care, Non-Violent Communication, Conflict De-escalation, Documentation, Time Management, Confidentiality, Teamwork, Record Keeping, Harm Reduction, Equity-Centered Approach

Industry

Non-profit Organizations

Description

Description Low Barrier OVERNIGHT Staff 2nd Chance Shelter - Albany Type: Full-Time, Overnight Shift Community Helping All Negotiate Chance Effectively (CHANCE) is a peer recovery support center that uses non-clinical, peer-based activities that supports individuals to make the life changes necessary to recover from mental health and substance use disorder conditions. Position objective: To provide compassionate, consistent, and safety-focused support to guests of a low-barrier shelter during swing shift hours. This role ensures a welcoming, nonjudgmental environment for individuals experiencing homelessness, many of whom may be navigating trauma, substance use, or mental health challenges. This position helps maintain a calm, clean, and respectful space while upholding shelter policies rooted in harm reduction and equity. Job description: This position plays a vital role in creating a safe, stable, and welcoming environment for individuals accessing low-barrier shelter services. This position is responsible for supporting guests during the swing shift by providing compassionate engagement, ensuring safety protocols are followed, and maintaining the cleanliness and functionality of the shelter space. This role is grounded in trauma-informed care, understands the complexities of homelessness, and is committed to upholding a nonjudgmental, equity-centered approach to service delivery Duties and responsibilities: Build rapport with residents while maintaining healthy boundaries. De-escalate conflicts using trauma informed care and non-violent communication skills. Provide referrals/information about community resources. Monitor the shelter space to ensure safety and adherence to shelter guidelines including all shelter spaces and hourly perimeter checks. Conduct regular walkthroughs and wellness checks. Respond to emergencies and incidents according to protocol. Maintain accurate and timely documentation in AWARDS and HMIS including documentation of check-ins/intakes, exits, incidents, guest interactions, and progress notes Assist with light cleaning duties during the shift (e.g., trash, bathrooms, bedding, common areas). Prepare sleeping areas and supplies for overnight guests. Abandoned property management. Report maintenance or safety concerns promptly. Communicate effectively with all staff and supervisors. Regularly attend and participate in team meetings and ongoing training Requirements Qualifications/ Requirements: High school diploma or G.E.D. equivalent Basic computer skills (Microsoft suite) Must be able to pass a state background check Excellent time management skills and ability to multitask Must follow CHANCE’s Code of Conduct, and policies and procedures Must maintain strict confidentiality Skills: Consistently maintain a professional demeanor and encourage individual respect A team player who works collaboratively with others Ability to work effectively with peers, community partners, coworkers, general public, medical personnel, corrections personnel, police, and groups without bias Comfortable with and open to learning and applying new skills Knowledge of community and social service agencies preferred Sufficient manual dexterity and physical ability to perform assigned tasks, or able to use adaptive equipment to perform assigned tasks, if needed Ability to work in an environment where people may be hostile, while contributing to a therapeutic environment Knowledge of de-escalation methods or desire to be trained in them; feel comfortable asking for help if not trained in de-escalation Ability to maintain accurate records and necessary documentation Reports to: Shelter Director How to apply: Indeed or Paylocity Job Location: 2nd CHANCE Shelter Albany Position type: Full Time CHANCE does not discriminate based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA. CHANCE is an equal opportunity employer. People with a criminal record are encouraged to apply. CHANCE does not discriminate based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA.

Responsibilities

This role provides compassionate, consistent, and safety-focused support to guests of a low-barrier shelter during overnight hours, ensuring a welcoming and nonjudgmental environment rooted in harm reduction principles. Responsibilities include building rapport, de-escalating conflicts, monitoring safety, conducting wellness checks, and maintaining the cleanliness and functionality of the shelter space.