Low-Rise Residential Building Operator at Richcraft Homes Ltd

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

60000.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Preventative Attitude, Proactive Communication, Communication, Organizational Skills, Interpersonal Skills, Time Management, HVAC Knowledge, Plumbing Knowledge, Electrical Systems Knowledge, Troubleshooting, Problem Solving, Independent Work, Prioritization, Scheduling Adherence, Delegation, Relationship Building

Industry

Real Estate

Description

Who We Are Richcraft Homes is a renowned, successful Ottawa Home Builder and Real Estate Holding Corporation with more than a 40-year history in new home and high-rise construction, land acquisition and development, multiple joint venture projects, and residential and commercial income property management. Richcraft Homes purpose is to provide a high quality, distinctive, sought after product that delivers value and award-winning designs, with a commitment to customer satisfaction that surpasses every expectation. At Richcraft, we are purpose-inspired, detail oriented and driven. Why Richcraft? Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the forefront of everything we do. We have always kept an unwavering commitment to our people, our communities, and our homeowners. At Richcraft, we feel privileged to build dream homes for our clients. Richcraft is passionate about professional growth, development, and long-term career excellence of its employees. In return for your hard work and dedication, you will be rewarded with a competitive salary and a full range of benefits including: What We Offer: * Generous health and dental plan * Group retirement planning with company match * Long-term employment * Opportunities for growth * On Call Pay * Live-In Option The Role Richcraft is looking for a Building Operator to join our operations team on our residential portfolio. The Residential Building Operator will be responsible for a designated residential portfolio that includes managing day-to-day operations, being available for general inquiries to tenants and ensuring a high level of service and support is provided to residents at all times. In This Role, You Will: * Promptly respond to resident issues and service requests. * Be available to residents for general inquiries about living in their suite, building and community. * Act as a liaison between residents and management. * Perform resident service requests in addition to routine repairs and maintenance for in-suite, interior and exterior common areas. * To monitor, troubleshoot and perform preventive and minor repairs on HVAC, plumbing and electrical systems, and small appliances. * Emergency on call duty for after-hours building issues. * Monitor performance of external contractors. * Supervise and coordinate tenant move-in and move-out. * Provide emergency/unscheduled repairs of equipment, structures and grounds on the property. * Perform regular property inspections of units, common areas, building exteriors, and landscape in coordination with the Operations Manager. * Keep accurate records of space conditions including roof, HVAC and utilities. * Clean light fixtures and change bulbs/tubes. * Provide quotations, recommendations, regular visits and prompt service to building tenants to ensure satisfactory and problem resolution. Order supplies and services based on pre-authorized levels of approval. * Prepare and submit reports based on operations. * Prepare, paint and decorate interior and exterior surfaces as required. * Maintain inventory of equipment, manuals and warranties. * Perform all other duties as assigned or needed. What You Bring: * Possess preventative attitude and proactive communication. * 2+ years’ experience in a related environment. * Exceptional communication, organizational, interpersonal and time management skills. * Working knowledge of HVAC, plumbing and electrical systems. * A valid driver’s license and car is required. * A demonstrated high degree of integrity, discretion and confidentiality. * Excellent technical troubleshooting and problem-solving skills. * Ability to work well independently with minimal supervision, and with other team members when necessary. * Ability to prioritize work and adhere to maintenance schedules. * Ability to analyze, organize, prioritize, and delegate tasks accordingly. * Ability to enhance positive relationships with residents, tenants and vendors. * Ability to consistently complete assigned work in a timely and efficient manner. Vacancy Type: New Role Salary Range: $55,000 - $60,000 Our recruitment process is fair and transparent. We use an AI tool only for the initial screening to match resumes with job requirements. All interviews and final hiring decisions are made by the hiring manager and our HR team. AI does not make any hiring decisions. Richcraft is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities, and we provide accessible candidate experience. If you need accommodation during the application or interview process, please contact us and we will work this you to meet your needs

Responsibilities

The Building Operator will manage the day-to-day operations for a designated residential portfolio, ensuring high levels of service and support by promptly responding to tenant inquiries and service requests. Responsibilities include performing routine and emergency repairs on in-suite, interior, and exterior common areas, monitoring building systems, and supervising contractor performance.