About NRT
At NRT, we build more than solutions: we build up each other.
NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry.
Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers– globally– to dazzle their guests.
We believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand together.
Our combined innovation and success is rewarded through competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, and more. Joining NRT is more than a job– it’s an opportunity to grow and discover.
To learn more about who we are and what we do, visit our website at www.nrttech.com.
Reporting to the Mobile Content Development Manager the Loyalty Campaign Developer primary mandate is to configure and maintain digital marketing campaigns within NRT’s loyalty solutions. This role will be collaborating closely with internal teams, clients, and product owners to ensure campaigns are executed and aligned with client objectives.

Core Competencies

• Communication
• Initiative
• Teamwork
• Customer service
• Problem-solving
• Relationship building
• Time management
• Casino and marketing and technology tools

Key Responsibilities

• Create and manage campaign content using the Touchpoint Platform
• Respond to and resolve client escalations to loyalty campaign configuration and delivery
• Troubleshoot and resolve campaign issues
• Collaborate with product owners to identify recurring issues and recommend enhancements
• Validate the accuracy and performance of deployed campaigns
• Provide internal documentation and knowledge base updates related to campaign setup and troubleshooting
• Work with internal teams to ensure delivery of the project
• Maintain a high level of client satisfaction through timely and accurate support
• Any other duties and responsibilities as assigned by the direct manager or their designate

QUALIFICATIONS

• 1-3 years of experience in development support, technical support, or relevant roles.
• Proficiency in JSON
• Experience working with Content Management Systems (CMS) such as WordPress, Drupal, or Joomla, including the use of built-in editors and the ability to modify raw HTML/CSS for content customization
• Strong problem-solving skills and attention to detail
• Ability to manage and prioritize multiple support needs
• Experience in casino/gaming or digital marketing is a plus
• Ability to work independently and collaboratively across teams
• Previous experience with campaign or content management systems preferred
  NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.
  NRT is an equal opportunity employer. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law.
  NRT welcomes and encourages applications from all. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you are selected for this position, please notify the HR team member for reasonable accommodation

• Create and manage campaign content using the Touchpoint Platform
• Respond to and resolve client escalations to loyalty campaign configuration and delivery
• Troubleshoot and resolve campaign issues
• Collaborate with product owners to identify recurring issues and recommend enhancements
• Validate the accuracy and performance of deployed campaigns
• Provide internal documentation and knowledge base updates related to campaign setup and troubleshooting
• Work with internal teams to ensure delivery of the project
• Maintain a high level of client satisfaction through timely and accurate support
• Any other duties and responsibilities as assigned by the direct manager or their designat